Hotel Shanghai Sheshan Oriental - Handwritten Collection

Lydia in club lounge management went out of her waY to make sure our celebratory birthday starvation was very memorable. Staff were all terrific and made it a birthday to remember. We have gone back for this annual weekend family retreat 3 years in a row now and the staff always does a great job. Hotel facilities are showing some wear and tear. Our room was moderately clean (carpets were quite dirty, some trash left between bed and nightstand).

Better if the overall layout of the hotel is more open, bright & warm! Staff need to be more friendly & customer oriented

Staff is really friendly. I was very lucky to be upgraded to one of the suites. It was a nice one night stay. The hotel has lots of ammenities, including sizable function rooms, which is perfect for business events. Also, it has a very decent swimming pool, and other facilities which make it a nice resort for families with kids to spend their short breaks. I originally thought that, the hotel is very inconvenient as it is distanted from the city center, but it was actually only a short 30-40 minutes drive. This 5 star hotel makes it a pretty good getaway for the weekends.

good pool

It was an interesting hotel stay - the hotel itself is well past needing a refurbish but the rooms were comfortable and spacious. Most disappointing was the staffing levels which seemed low and most staff seemed either overworked or dis-interested. Redeeming features were that (apart from one dinner in the Mediterranean restaurant the food at the other restaurants was very good - the beach / pool is also well done and provided a great space for relaxation.

Great for a family weekend getaway from Shanghai centre

The selling point is the pool, otherwise standard is quite poor and service is below what can be expected.

The hotel was gorgeous, and the rooms were very comfortable. I wish the "brunch" lasted past 10:00, though. Also, we had many guests staying at the hotel, but we weren't allowed to bring any additional friends to the beach - even though it wasn't even close to full. Regardless, it was a very relaxing weekend, and I'll definitely be back!

Thank you we will come again

Facilities: Outstanding; Value: Amazing;