Henry Morgan Resort - All Inclusive

Not a 4 star hotel as stated

Pros: great location on the beach in the middle of everything. Staff is very nice and fun and kind. Enjoyed the food and waiter service in the dining room. Enjoyed that they always had music going during the day! Cons: To be brief , it’s a very minimalist bare bones hotel. Perhaps we just stayed in the wrong side but there did seem to be nicer rooms on Block A&B near the family pool. For me the room is very important so it left something to be desired but might be a good fit for another type of folk. The room amenities were lackluster but the staff was very sweet and did their best. The liquor is low shelf to be honest but it’s all included. Food was great everyday ! Very attentive staff but note that there are gaps of time in which there is not food available. There is no wifi in the resort area only the lobby so if you’re looking to work from the room good luck..but if you want to disconnect, cool! Beach is lovely, ambiente is lovely , people dancing enjoying themselves. Just be mindful of the rooms.

I would give this Resort a 5 star rating if the resort company gives the property a face-lift and some fresh paint in areas that are needed. Front desk staff, entertainment staff, food and beverage staff and my hotel room, all receive an excellent rating. If the customer does not mind a rustic feel, then the resort could easily receive a 5 star rating. Highly recommended to all that can meet this beautiful island. HM receives a 4.75 star rating.

This seems like a resort for locals - if you do not speak Spanish do not stay here it will be very difficult and uncomfortable. The accommodations says there is wifi in guest rooms. There is no wifi in guest rooms!!! We had to work and couldn't because of this. The is NO HOT WATER for the showers. Very cold salt water showers in each room. The bathrooms are also disgusting. Property is falling apart. Food was fine. Beach was excellent.

Need lots of improvement

I have stayed at Henry Morgan-Roatan before. That’s is why I booked there this time. I was a little disappointed about the restaurant and the food. Also there used to be a theater and a welcome show at night that would tell you the story about the island. The restaurant had the best food, other hotels around used to buy the risk band to eat at Henry Morgan. Now is a smaller area and limited menu, I guess is another thing to thank Covid 19 Overall it was pleasant for what we paid for and the amazing location on west bay.

like junk yrd. A lot of moscitos, very poor food, not so mach fruts and vedge, to bed, nothing to say samthing good .

People are nice. Maintenance need to be improve. The rooms bathroom toilet cover was broken. I reported and was not fixwd yet.

Beatiful beaches, hotel is nice but not a 5. The food is good if you like local food.

This hotel has a great location in West Bay. The pictures they have available at Expedia Site and their site are amazing, to the point that they no longer repreesent the real and terrible maintenance condition of the hotel. We asked to be released of the reservation and be able to leave the hotel as soon as we checked in but the would apply 50% penalty charge and we were changed of rooms. Eventhough, also the food was terrible and we had to pay extra to eat outside paying for an all incluive that was unable to be used. Bad food, bad quality liquors, we really felt cheated. The change of room and the complimentary internet was a nice try but during the stay the place still was old and with bad quality food and drinks.