Numa Brighton Pavilion

Nothing.

Totally unsuitable for business travellers or anyone disabled. Zero support other than an AI bot at the end of a WhatsApp message - lack of staff doesn't make it more convenient, it just means you're utterly unsupported. You'd think with the money they'd save on staff you'd get all mod cons but basics that especially business travellers want like an iron and ironing board in the room, choice of decaf drinks rather than just caffeine, some level of quiet during the night - and their breakfast only starts at 8, after the working day already has started and to make matters worse it's not even in the hotel - they make guests go out onto the street to a local cafe which you have to hope isnt too busy with regular customers (if you can wait till it's even open at 8am).

The location is great, right in the center, next to Tesco, bed is comfortable, clean, good variety of kitchen and bath supplies.

The biggest problem is the lack of reception desk, if you’re struggling you have to go through ai chat bot. Also the lack of a parking space is minus.

My room was a studio, very big and comfortable. The toiletries were good, coffee machine was great although a bit tricky to use and no instructions. All in all a fabulous space.

My only negative is that there is no reception staff. I was concerned that anyone could follow me in when I used my code to enter. There were people hanging around near to the entrance which felt a little uncomfortable. I wouldn't hesitate to stay again if I was accompanied but I probably would be too nervous to stay alone.

Very comfortable and convenient. Secure luggage storage.Very comfortable and convenient

Nothing

Location was excellent, close to The Lanes, easy walk to the seafront. Room was clean, modern, and relaxing. The entry door codes were easy to get used to, and lift access was good.

No view. Small Internal courtyard, view of render. Courtyard was clean though.

Amazing location, nice big room (had a studio room), very clean and comfortable. Ear plugs recommended for light sleepers due to city centre location.

Check in / getting into the rooms can be a bit of a pain! I did my online check in, in advance but still needed assistance via WhatsApp when I got there. (Property is unstaffed)

The location was amazing and the room was so good and comfy

The price was a little bit high