The Castle at Skylands Manor

Liked that I was able to drop off luggage before my check-in time but wish someone was available to bring it up the stairs because holding luggage and opening several hallway doors was inconvenient. More staff needed.

Stunning castle and beautiful grounds. Room is amazing and very quiet. Only one staff person and it feels very different from the usual hotel. Very few other people here. Parking is a bit of walk away.

Interesting and historic location. Horrific customer service. I booked 6 rooms for a family weekend. They charged me for 7. I cancelled the 7th room 2 weeks in advance of their deadline. Cancellation confirmed on email. Reached out to Skyland’s customer service to explain after I saw 7 charges on my credit card. They replied “it’s hotel.com error not ours they didn’t tell us about the cancellation.” So the $319 charge stays. Um, what? You want me to pay for a room I didn’t use? I’m beyond upset. This is horrible. What establishment nowadays so blatantly refuses to help their guest? Avoid this place! Spend your hard earned money elsewhere.

NEVER AGAIN. This was the strangest most uncomfortable overnight stay I have ever had. The property is in the middle of a botanical garden and very difficult to find. No signs or indication of where to go in. I tried calling the property only to receive a voice mail. Took me thirty minutes driving around to figure it out. The advertisement on Expedia is extremely misleading. There is NO WIFI. Parking lot is about 1/4 mile away and the walk is pitch black at night. Expedia did not mention you would have to share a bathroom with other people. Rooms are opened with a real key and there is no safety/security lock on the inside of the door. Initially I was assigned to room #305 which smelled heavily of urine. They allowed me to change to room #304 across the hall which was smaller and had several little flies. Very poor lighting and the tv was the size of a computer monitor and had five channels. At this point I wanted to leave to find other accommodations but it was dark and I was traveling alone and simply did not feel safe making the treck out to the parking lot by myself. I decided to take a shower so I could leave 1st thing in the morning. The shower consisted of a bathtub with a hand held shower head. The water pressure was very low. I would describe it as trickling. The door to my room had a window that let light in from the hallway making it hard to sleep. Bottom line, I did not feel safe staying here. I paid $190 & felt like I was camping. Visit the garden, stay elsewhere

Great stay! Awesome older establishment with lots of history and beautiful scenery

Will definitely be staying here again, we loved it

An amazing place When I arrived after 21:30hs it was difficult for the caretaker to be available and took some time to open the main door.

The trails the beautiful castle

Very cozy

This was a magical experience.. I was traveling alone and after dark and the innkeeper Rich was so kind and accommodating, helping me with parking, finding a restaurant that delivered to the castle and showing me the grand old library and drawing room and telling me stories of the history of this gilded age castle. My room was cozy and comfortable and next morning I sat in the deep recessed window seat and watched the sun come up over the mountains. A lavish continental breakfast was beautifully laid out and I sat with my coffee and talked a while with Rich. Then I took a walk around the gardens, came in for a hot cup of tea to warm my hands and reluctantly said goodbye. I will never forget this place. What a treasure.