Comfort Suites Canton - Detroit

Therw was nothing unique about the property.

This motel was very very clean. The beds were comfortable. Staff very nice.

Everything was good until my son was bit by dust mites while sleeping on the let out couch bed

I got there and room was not what it said it was online, had no pull out couch or nothing to sit on besides the bed. The tv didn’t work at all. I asked for a remote and pretty much was just thrown a remote with batteries and the worker said don’t even know if it’s going to work, which it didn’t. So, then I asked to be switched to a different room, which they did but still had no pull out couch or any other furniture to sit on besides the bed. And the window wouldn’t even shut! So my daughter ended up sleeping with me and we had to eat on the bed. So disappointed especially staying there because my daughter was graduating from college. I asked to be reimbursed for at the first night and all the hassles I went through but they said they wouldn’t do that. And I still think I should be reimbursed for at least one night. Would not recommend this hotel!!

Rooms were dirty. Stains & trash on carpet. Horrible paint job. Very old & dingy. Tried to change hotels. Manger would not give a refund. Called Expedia who advised they were unable to give me a refund or move to another hotel.

Had to change rooms 3 times at chrck in due to rooms not being cleaned: dried urine in the toilet, bedside table and desk not wiped apparent by drink stains, pool was not cleaned at all during the three days we stayed. Also the wifi was down and this was not shared during check in, only when i called to retrieve the info per the booklet in the room, and was told by front desk that "yeah we dont know whats up with it. Its been down for a week or so."

Used sheets on the pull out sofa, urine on the toilet, carpet was so filthy and stained and smelled awful! Would not give us a refund! Broken tiles in the bathroom, walls had food stuck on them just horrible!

Great

All the staff treated me and my children like FAMILY!!!

the bathroom floor was wet all night because the walk-in shower dripped kept us awake all night. The bathroom was not stocked with supplies so no TP. The bed sheets had little black dots on them had to shake them off before going to sleep? Not sure what that was.