Comfort Suites Canton - Detroit

Nice place to stay if your in town for a college game or just need a little spot to tuck away.

It was a good stay

The main doors were broken so you had to force yourself in or out. Room still had used trash on the floor and the closet smelled like spoiled milk. One night we were evacuated with fire alarms going off without any communication what was happening. Had to have the keys reset multiple times for a 4 night stay.

The place was really quiet, clean, and staff was very helpful and professional. It has a homey feeling to it. Pool was great - water was just the right temperature and is always kept clean. Laundry facilities are adequate for my needs. They are in the middle of a management change and some things needed repair or a change (one window needed to be replaced from my room). The kitchenette was alright, but they don't have some of the things I asked for, like a pot and such. And at one point they can't change cash to quarters for laundry. The ATM machine by the elevator doesn't seem to work (I tried a few times). But these are minor inconveniences and I didn't mind them because I was able to find workarounds. Overall, my stay was pleasant and I will definitely go back and stay there again someday.

We like it stay again

Elevator was out when I stayed. But overall I enjoyer the experience there!

The rooms had stains (like a cream) in the carpet, the couch was nasty, covered in stains, the pullout bed had blood on it and was also stained. The hotel needs to update more of its furniture, replace the carpet, otherwise the hotel staff was helpful.

For the price and with the customer service, I would certainly stay here again. The rooms were super spacious and the beds were fine. The hotel is obviously old but its clear an effort is made. Customer service was great, staff made an effort to resolve any issues to the best of their ability. The pool is small but the kids still loved it. I will say breakfast was lacking - which I think was most likely due to not being prepaired for the crowds. When we got to breakfast at 8:10am, pretty much everything was empty and no coffee in sight. Staff did try to summon up what they could for the new group coming in.

My hotel room was absolutely disgusting. The restroom was dirty and so were the beds it looked like there was either blood or bed bugs on the mattress I have photos to prove it. I was told I could be reimbursed for my room if I cancelled my stay what a huge waste of time and money

Upon check in the room i booked was to sleep 6, two queen beds and a couch bed. Upon entering the room there was no couch, it was a sittinh chair with a foot stool. My daughter's used the bathroom in our room & the toilet flooded. I called the front desk for help she came and fixed it using a plunger & towels for the floor. The ice machines didnt work on the 1st floor or 3rd floor which is where my room was #320. The only ice machine that worked was on the 2nd floor and it had black specs frozen inside the ice & brown frozen specs in the ice. The appearance of the room just gave me and my family nasty & creepy vibes. I allowed my children to swim which is why i booked & left soon after they were done swimming. 2/10 stars do not recommend!