DoubleTree by Hilton Jefferson City

NA

I stayed 2 nights, the first morning I got a breakfast sandwich. The bagel top and bottom were soggy so I removed them. Bacon was the only option to choose from on any of the foods prepared and I prefer sausage. I spent ten dollars on it and could have spent five dollars at the gas station for better food. When I arrived to my room with no pets.There was pet hair on the sitting chair in the corner , and the floors had not been swept. I let the clerk at the desk know that and she said that she would have the team clean it up. They did not do so and they did not offer me any kind of compensation for my room rate or a different room.

Staff was very friendly. Very clean

Close to downtown, clean & comfortable, nice pool/hot tub, cookies at check-in

Nothing, it was great

There was this women named Lynn at the front desk and she took care of a problem I had. I give her a pat on the back, Thank you.

Snacks and water bottle prices

This is a typical Double Tree in the Hilton line. Staff are OK, but more direct than having a true customer service attitude. Once they realized I was an honors member they did mention it. Not all Hilton Hotels do this anymore. Well located with clean rooms that are a little small. I’m not a tiny person but I can’t reach the toilet paper from the seat. Seems pretty ridiculous and quite annoying. For breakfast they could not get it together. Arrived when it opened and it took them 30 minutes to get the fruit out, but we didn’t know it was coming so ate something else. After eating I see a waiter carrying omelets. Geez, I would have loved an omelet, but no sign or menu to say how it worked. It looked like the buffet was it so that is what I ate. I’m pretty annoyed with the whole thing.

I did not eat breakfast

The bed could have been a little more comfortable

My family and I had a wonderful experience at this hotel! The location is great, but what really stands out is the amazing hospitality of the front desk staff! They were all so kind and friendly. The entire place, including our room, and the pool area, was very clean and in order. It was obvious everything was recently updated and well-maintained. We did use the parking garage and had absolutely no problem with it. I would definitely recommend this hotel. I’m so glad we stayed.