DoubleTree by Hilton Jefferson City

The welcome cookies and that you must have a keycard to get on the elevator to get to your room.

The hotel appeared clean to the eye, but the hallway carpet smelled like urine, there was rust on the lamps and in the shower, the underground garage had no ventilation, and my allergies (allergic to mold and dust) went crazy all night at this place. A housekeeping cart with the name Kendra was left outside my room with dirty towels on the floor surrounding it my entire stay. I told the front desk, and they said they would move it but didn't. Also, the location, although right next to the police station, seems sketchy. My second night at this place, there were some rowdy guests on my floor who were very loud from 12 am until 4 am. Called the front desk to handle the situation, and they just slammed the door in the young lady's face, and nothing was resolved. There is no security in the building, and no police were called. I didn't feel safe and couldn't wait to leave the next morning.

My room was clean and comfortable. The staff was friendly. The room was quiet and roomy. Parking was free

Stayed at the DoubleTree in Jeff City and really enjoyed the experience. Rooms were clean, comfortable, and everything you’d expect from a solid Hilton stay. The highlight though was breakfast—Toni was amazing. Even with a full house in the morning rush, she stayed upbeat, quick, and made everyone feel welcome with a smile and kind word. The food came out hot and fresh (the eggs Benedict were spot on), and it set the tone for the rest of the day. Service like that makes a huge difference. I’ll definitely be coming back here next time I’m in town.

Excellent condition. Very nice upgrade and property was nice. Quiet. Clean. Staff was wonderful. No dining close by but the Saphire restaurant was sufficient.

The AC in my room leaked water everywhere.

Clean and pleasant smell, older room that was smaller than most but up kept well!

The fitness facility was excellent.

The bathroom sink drain in our first room was clogged. Maintenance came and snaked it which improved but did not completely remedy the problem. We could not get the shower to deliver water that was below scalding. Maintenance said they fixed it but the next day it was still too hot to stand under. We changed rooms. There's actually no true cold water at all in this building. The "cold" water comes out warm. But we were finally able to take a reasonable shower on our second day. The vinyl floors are not clean. After walking around barefoot in the rooms, our feet left black streaks in the shower. The last straw was the badly stained flat sheet we discovered when we went to bed in the second room. There were two beds, so I pulled sheets off the other one and remade the bed. Since I booked through Booking.com, the desk couldn't give me any compensation for the inconvenience even though I'm a HH member.

Flickering lights, stains on the couch and bacteria build up in the shower, definitely a forgettable stay at this location. This place needs a remodel. When we notified the staff about the lights, they sent a service man who was unable to complete the tasks. Not one time were we offered a new room or anything to make up for this. Another problem we experienced was with the restaurant, we were told that breakfast charges would be covered under a Hilton honors account. This is not true as I was charged almost 40$ per person for a pancake and sausage! Very poor communication between hotel staff and restaurant workers.