JOIA Rose Hall by Iberostar - Adults Only - All Inclusive

Before I get to the review I just want to say we were here not long after the devastating hurricane and its important to remember, just about every Jamaican that works there is currently living without running water and/or electricity. So considering that. They were all pleasant and courteous. The resort lovely but a bit tired, especially the hallways, which were pretty worn and not especially clean. The best food is the jerk chicken at the grill by the beach, otherwise the restaurants are underwhelming. But the alcohol flows freely, and the beach and pools are lovely.

We were torn if we should keep our reservation starting November 26th. After extensive research and soul searching we did. Let me tell you, top notch resort and the most exceptional people and food. Other Iberostar resorts in other countries should highlight their local cuisine as well as Jamaica. Given what this country has been through, it is inspirational. We spent most of our time on the beach. Special thanks to Donavon/Shelly - beach concierge and Melissa/Nickalia - our bartenders at the beach bar, thank you for the million steps. Our highlight meal was the Surf and Turf - Karen took excellent care of us, it was the only night we drank an entire bottle of wine with supper. Valentine - thank you for finding us daily (you should have been a detective). You are the finest ambassador we have experienced. You are truly engaged with your guests. We enjoyed our conversations and appreciated you handling all of our requests big and small. You personify what all Iberostar ambassadors should achieve. Marsha Lee - thank you for checking on us daily and answering all our questions and providing great insight. You are a true professional. Patrice (ME) - thank you for ensuring our stay is wonderful and thank you for great chuckles. Chad the beach man by waves - thanks for the laughs, I’ll come by tomorrow and check on you! I appreciate dry humour. Keep up the smiles. Odane - Fresh Tostones!

Iberostar Grand Rosehall is one of my favorite vacation spot in Jamaica. When i am at Iberostar I feel like I’m home away from home. The atmosphere is great, warm and friendly staff. The rooms are clean and the beds are comfy. The value for your money is great. Great food great drinks great entertainment. Iberostar is the place to be if you want to have a good time in Jamaica. Make this the hotel you book ahead for your vacation spot in Jamaica.❤️🇯🇲

Arrived yesterday at one of our favourite resorts in Jamaica, We were hesitant to come after the hurricane, but decided we needed to help out the people of Jamaica. Everything went extremely smooth from arrival at the airport to unpacking our suitcases. Check-in was a breeze, we told the receptionist what we were looking for in room location and she made sure we got exactly what we were looking for. Our dinner last night at the steakhouse was probably one of the best we have ever had here. Other than the top of the tall palm trees missing you would hardly even know that a hurricane had passed through, the pools are beautiful crystal Clearwater the beach was gorgeous. They’re doing a few small repairs here and there and one of the main elevators in building five is out of commission, but as I would think the resort is only 30% full ,The elevator issue is not a problem now but could be in time when people start to return. We cannot say enough about the staff and how courteous and what an outstanding job they’re doing in all aspects. A special thank you to Smiley who has taken such good care of us. So bottom line the pros there are just too many to list, the cons, limited dining as there are not a lot of people here, but they have at least two restaurants open every night serving great food. So glad we came. Will do a complete review after we leave.

I loved all the staff they were excellent in navigating thru hurricane mellisa, the entertainment team with special shout out to Trini and pixie for keeping us busy thru the storm. The food was excellent as well and the drinks strong. Beautiful beach!

Had a great time here! Angel was a great host. She made my stay even more enjoyable. pixi was also a great host. The Girls will give you a great time

My husband and I came for my 40th birthday. Some people weren't following or respecting the rules to not bring kids to the adult side but as soon as I told the manager Deivy he took care of it right away! It hasn't happened again. He is very attentive and the staff and the butlers have all been amazing especially Gary! Very friendly and cheerful environment! We're having a great time.😊🥰

Even though the entire island is under reconstruction. This resort was able to maintain a level of professionalism and character only reflective of the Jamaican community as a whole. My butlers, Rohan, Orain, Rennardo and Gary played an integral role to the success of my vacation. They were amazing! Yes there is devistation throughout the country so a ton of the amenities were not available. But you can see that with every week of progress comes something interesting to take advantage of. My heart goes out to all those still struggling with no electricity and internet. I can’t wait to see what the country rebuilds itself into. I hope Iberostar continues to represent Jamaica well.

During our stay, we experienced a Category 5 hurricane, and the staff went above and beyond to take care of all the guests. They had a clear plan in place and executed it with professionalism and precision. My wife and I truly appreciate how well we were cared for, especially knowing that many others on the island didn’t receive the same level of hospitality. A special thank-you to the entertainment team—Trini and Trixi—for keeping everyone’s spirits up and making the best of a challenging situation. Thank you for your dedication and compassion during such a difficult time.

⭐️⭐️⭐️⭐️⭐️ Incredible Staff and Management – True Heroes During Hurricane Melissa We just experienced the worst storm of our lives while staying at Iberostar Joia, and I can’t say enough about how amazing the staff and management are. Through the chaos of Hurricane Melissa, they kept everyone safe, calm, fed, and hydrated — no small task in those conditions! Every team member went above and beyond, showing kindness, professionalism, and genuine care for every guest. The resort’s organization and preparation were outstanding, and their positive attitudes helped keep spirits high even as the storm raged outside. We are deeply grateful for everything they did. The Iberostar Joia team turned what could have been a terrifying experience into one that reminded us of the power of compassion and community. One love, Jamaica 🇯🇲 ♥️