Comfort Inn & Suites Scarborough-Portland

Location

Customer service non existent. Almost everything had run out for breakfast. Delivery boxes were stacked in the middle of aisle. Opened a couple so could have something to eat. No one was working the breakfast. Hardly ever anyone at the front desk except in the evenings when ?friends? hung out with the manager.

Very clean nice rooms

Breakfast was ok. Could have been a few more options.

Nothing

It was dirty, the room was musty smelling, the air quality was extremely poor; it made me sick. It has cockroaches and the food was disgusting.

Juice machine did not work. Out of yogurt the second morning

The elevators were dirty and smelled.

Room - ants

Staff was vacant from the front desk all three days I was there. Never seen anything like that. Asleep in managers office. Not enough trash containers. There should be more than one outside the facility, such as at all entrances / exit doors.

Convenient

Nothing.. I wanted to give minus score

They didn’t clean provided the room .. completely unprofessional staff has basic idea on how to manage a hotel . No body wash provided . Staff was openly drinking hard drink in the main lobby and also during service.

Bed was hard not comfortable, room was very dark, breakfast room was full no place to sit, elevator buttons didn’t work well, first room they gave us was not even ready for guests, they did give us another room. Not much to like.

The shower was not very clean, water didn’t drain out of tub, hair dryer almost caught on fire, bottom of shelf in bathroom was very dusty.