Lake Texoma Inn and Suites to match IHG

Nice quiet area! Staff was excellent!

It’s was a great stay.

If I could get my money back that would be amazing. This was the worst place I have ever stayed in. No where when booking stated it is under a sale, so it is not being taken care of. There were bugs in our bathroom, dirty shower, the phone didnt work, the door was literally missing the bolt to lock it, broken tiles in the bathroom, and torn up carpet in the room, ice only on the bottom floor, only one elevator was working, hot tub actually had cation tape in/around it and it was drained, and the breakfast was watery powder eggs and sausage. Like that was all.. I would have found a different hotel to stay at had I known all this. It made for a horrible weekend. How do I get a refund?

Nice and quiet!

The employees were very nice and the room was adequate. Just seems a bit run down. Our tile floor in the bathroom was losing grout so it made a lot of noise when you walked in the bathroom.

Upon our arrival we found the elevators to be out of service, so I had to carry everything up multiple flights of stairs. There was (what felt like) no a/c in the hallways or stairwell, so I was drenched in sweat by the time I got to my room. That’s when I found my keys didn’t work. After multiple trips down and up the stairs to the front desk my key still didn’t work. The clerk had to make a “special” key to get us in our room. The curtains had brown stains. The carpeted floors had thick layers of black “sludge”, particularly around the furniture.

Tiles was coming up in the bathroom. I fell down several times because the uneven floors and tripped on the tiles in the bathroom.

Very great stay they even worked with me cause i lingered my stay & forgot to rebook more days.

The room was dirty and the carpet and sofa had lots of stains on them. The bathroom was so outdated and needs repair. Not at all what the photos represent.

My grandmother used ad in the hospital and we scheduled a stay. She ended up passing away 3 mins after we scheduled the stay. I immediately called the hotel as well as messaged through the app to cancel the stay. I have no response. We were ignored completely. Called again and could not get anyone to speak with us. This was one of the worst days of our lives and we couldn’t get anyone to respond. I don’t like leaving bad reviews because I understand bad days happen. But this was absolutely unacceptable and ignoring us was just disappointing and disrespectful. Front desk telling us we should send proof of the death is probably the worst ever.