Lake Texoma Inn and Suites to match IHG

Well we had to wait for front desk to check in. Then we get to room and get comfortable and someone was trying to get in. The hotel gave the same room to two different people. The room and hotel needs a serious makeover. There was no hot water to take a shower, it was warm but not hot. I was just very disappointed in this hotel.

Pot smell in all of hotel. Filthy . Left after first night. Do not go to this property. Horrible

It was the worst place I’ve ever stayed in. Nothing worked. Ice machine and elevator down, air conditioner leaked, rug was soaked, hot tub and restroom broke down in pool area, breakfast was horrible, coffee was cold, coffee maker in the room was broke, toilet ran all night. All this for 150.00 dollars. It was the worst.

I requested a refund for my due to poor room conditions and no room service. For me and my autistic, minor daughter's entire stay, our room was hot - the room AC was poorly functioning and felt like at least 75°. When I mentioned it to staff, I was given a box fan because there were no more rooms available. Also, our room was not cleaned. We were gone for much of the day attending a funeral in town, so we did not notice until returning to the room later in the evening.

The lady at check in was nice. The hotel is old and musty. The carpet in the room was sticky and gross. The fixtures in the bathroom were old and need replacing. However, the bed was comfortable.

This property is falling apart. A plumbing leak was flooding the lobby through the ceiling and the air conditioning was broken in the dining room. Staff was super friendly but that’s the only positive.

The hotel was quite warm. The AC unit in the room was very loud (like rattly broken down loud, not soothing, white noise…we had to raise our voices to hear each other above it). It cooled our room down more than the halls and lobby, but it was still warm. At check in, I was surprised to pay a $75 nonrefundable pet fee. Expedia indicated it was pet friendly and didn’t say anything about a fee. The shower in our room had difficulty maintaining a consistent temperature. I definitely wouldn’t book here again.

BED BUGS AND ROACHES not a clean property at all!! They have bed bugs and roaches and clearly know it. There were roaches crawling around the lobby when we left, after we found two bed bugs crawling on the walls in the room. We didn’t stay for any of the nights we booked. Still waiting on a refund from hotel.

Too outdated and half of everything didn't work such as hot tub, vending machines, elevator and ice machines. But friendly service though.

The First room we checked into was filthy including the toilet! The front desk clerk was extremely apologetic very nice and took care of us gave us. He got us done clean rooms. But the room key cards kept deactivating.