Hilton Garden Inn Clarksville

The location was great and rooms were clean , everything up to date . A little frustrating to get wifi

The location was great. It was only 10 minutes from my family, and right by the highway and restaurants.

I called the day before my arrival to request early check in and the lady told me everything she couldn't do. I had to call the 1 800 number to speak with someone in reservation that helped me with the early check in and notated the reservation account. After speaking with the representative, we found that I have a Hilton Members account. However the supposedly manager did not discover that because she was too busy being rude, since she thought I was a basic customer that booked online.

I recently stayed at this hotel and was frustrated by the overall experience. The property is currently undergoing renovations, and it severely impacted the quality of my stay from the moment I arrived. Construction storage and work vehicles are currently taking up the vast majority of the main parking lot. If you plan on arriving later in the evening, be warned: there may be absolutely nowhere to park on the property, and you might be forced to park your car in a sketchy gravel lot next door. The room itself left a lot to be desired. It was incredibly dark —even with every single lamp turned on, it was hard to see properly. Beyond the poor lighting, several basic amenities were missing or broken: - No Coffee: The coffee maker in my room was completely non-functional. When I went down to the lobby hoping to grab a cup there instead, the coffee station was entirely empty. - Useless TV: The television in the room didn't have cable, nor did it have the ability to connect to any streaming services or Wi-Fi, making it essentially a large paperweight. I understand that hotels need to update their properties, but they shouldn't compromise basic guest comfort and amenities in the process. Until the construction is finished and management fixes these fundamental issues, I highly recommend looking elsewhere for your stay.

The location was good.

The grounds were a mess. I have a dog (that I had to pay 75.00 for)and we walked outside and it was a mess.

Wait until this location is completely refurbished. It is a mess right now.

I did not expect to pay for breakfast, nice touch to be catered. The facility was nice.

Was expecting the room to be be cleaned, but when she staff told that they clean every other day, it was ok since she brought up fresh washcloths and towels and emptyed the cans.