Casa Ticul Hotel Boutique 5Th Av

Not our first visit. Had carefully explained our room preference, and called Koox to confirm since no one at the front desk spoke English either time I called Casa Ticul. Koox confirmed our room selection both my reply via Hotels.com and phone, but when we arrived, it was occupied, leaving us with a much less desirable location. On our prior visits, breakfast was being served on the roof, but this trip, we were told it would not be available until towards the end of our stay. Those two features were what had driven us back to Ticul to begin with, so it was a major disappointment. After two days trying to get a meeting with the manager, he finally did make contact with us late the 2nd afternoon. In the end, we wound up at Le Reve for the remainder of our vacation.

Our third time staying here, always excellent service, in a nice, quiet part of 5thavenue!

Excellent. Good people. The hotel is in good place.

The room is great on a budget. great location right on 5th ave the main street in Playa del Carmen. Would stay here again when we come back.

Cozy very clean and near restaurants and shops

Nice hotel for a short stay. The pool is very small but the Staff is great.

Excellent value for the price. Wonderful location close to restaurants and the beach. Day passes included to Martina’s beach club were great. Room was spacious and clean. The hotel staff were extremely friendly and helpful. David and the rest of the reception staff were fantastic. The only downside was that the restaurant is currently closed due to a construction project of another hotel. When I had booked this hotel we did choose it over another hotel as it stated breakfast was included. I would stay here again and recommend it highly.

Great Location with very accommodating and friendly staff. Hotel is a bit tired and still involved in the construction of the new "Hotel Apartments" going on but a worthy experience none the less.

Hotel was right on 5th avenue and was close to everything

Only stayed one night but really good hotel. Right at the end of 5 th Avenue and no noice whatsoever. Bed was really comfy so would happy recommend to stay in Playa Del Carmen