TownePlace Suites Joliet South

Checked into a spacious room with an interesting layout- two doors to the closet with one in the bathroom! Unfortunately, the toilet wasn’t clean. The friendly clerk at the front desk immediately gave us keys to a room across the hall. There was a small brown stain on the bedsheet. I wouldn’t have made much note of it, but was a bit disappointed after the experience in the first room. Overall, the room was comfortable and quiet, and all staff we interacted with were very friendly and helpful.

Everything was nice n quiet

The staff was great

The continental breakfast was lacking variety. Also, please get some decent coffee.

Very clean

The hotel is older and it shows. General level of quality is poor. Bed uncomfortable, Towels were cheap thin and rough, carpets were old. Front desk staff were nice. Not yo to Marriott standards .

Sybil was absolutely amazing to us. She was the only staff member who showed up the most respect and we had such a touching conversation we will never forget. She was the highlight of our stay.

House keeping did not do their job, they had a big birthday party going on which made me and my family uncomfortable, MULTIPLE issues in our room, mold In our ice bucket, paint chips everywhere, pool was disgusting had ants everywhere and no towels, had a broken TV they never came to fix after we called 6 times, had to hunt people down for towels, tub was gross and had sharp pieces near drain. I have pics and videos and there is just so much more the entire stay was uncomfortable to be honest. Only good part was meeting the over night worker Sybil she was just perfect she deserves to be the manager at the place

I was visiting family and just staying the night. I arrived at nearly midnight and the front desk person greeted me warmly and got me checked in quickly. I needed to be out early and left only a few hours later and the same staff member checked me out with the same wonderful attitude. I travel a lot and can’t tell you how often front desk staff make it seem like I’m an inconvenience. This staff member made a brief stay as pleasant as it could be.

Awsome property and pet friendly.