Pine Cliffs Village

excellent

The apartment we rented was not same as photo . It was dated and many things falling apart,it was not owned by line cliffs but by private owner with their old fashioned furniture, not 5 star

Food was good but did not meet a 5 star standard over all as a hotel and accommodation

Standard of room/ cleanliness

Location excellent with easy access to lovely beach. Gym and sports facilities excellent.

Townhouse we were staying in was showing its age, took 4-5 days to get a washing machine replaced. Couldn't use kettle and microwave together as it tripped switches. Hooks in bathroom broken. Staff did not answer internal lines, we needed to go physically to book tennis, golf and paddle. Booked for 1 double bedroom and a twin, not provided and staff did not return calls as promised.

Amazing place! Very accommodating and close to a beautiful beach

Village apartments very spacious and clean. The resort itself is so beautiful, the landscaping and water features. Beautiful sunsets at Mirador.

Unfortunately not all the restaurants were open during our stay. Another family restaurant option would’ve been good. It is really important that management improve pedestrian access to the property at the main entrance. There are no footpaths and it can feel dangerous, especially when walking in between cars with children. Finally, reception always seemed to be extremely busy with long waits. On checking in we didn’t receive an induction to the resort which would’ve been helpful to allow us make the most of our stay. Concierge don’t seem to fill this gap.

It is a beautiful and well located property, with lots of amenities. We loved everything about it, except for our rather tired apartment.

The apartment we stayed in was part of the original build which we understand is over thirty years old, and much of the apartment has not been changed since the original build, so parts of the unit were quite tired and badly needs to be refurbished. Although I must say though that the air conditioning system (Daikin) seemed relatively new and worked quite well. So although everything worked except the toaster and which was eventually replaced. In particular the combination clothes washer & dryer was so old that we couldn’t find any instructions online and after two frustrating days of trying to figure it out we needed an operating lesson from one of the senior staff technicians on how to operate it. The apartment itself was quite spacious and well laid out.

Loved everything about the resort! Great food, atmosphere, beach, spa, fitness, it has it all!

The resort is quite big so things are spread out. If you are staying in the terrace units, the walk to the reception, Beach and eating area can be a 5- 10 minute walk.