Candlewood Suites Airport by IHG

Do not stay here. Rooms/ hallways reek of cigarettes . 3/4 of the individuals staying there seem to be “long-term” which you can tell. Staff sleeping at front desk (literally). Absolutely terrible . Couldn’t wait to get home and shower

Absolutely terrible. 3/4 seems to be “long-term” stays which you can tell . Got to my floor and whole entire floor reeked of cigarette smoke. Walked into my room and the same . Asked if this was non smoking and individual responded “supposed to be”. I said well maybe it’s the people that are sitting out front all smoking, flowing through the AC/ half the windows are open too and was told that doesn’t happen (saw it frequently ) . If I wasn’t there for a 36 hour trip I would’ve booked something else and got out of there . Went to go check out and the girl at the front desk was sleeping in the chair at 6am. Probably the worst hotel I’ve ever stayed at

You can find everything you need inside the unit. I feel like I can live there for months !! The room is huge and very well designed. very practical.

Front desk staff was friendly and helpful. Comfortable bed and room was overall clean. Lighting was not sufficient for the room. More lamps or brighter light bulbs would have made the stay more pleasurable.

It was ok

Good

Hospitality was outstanding.

The stay was pleasant, however there could provide more free amenities.

Everything in the room was clean and fully functional. The bed has a pillow top and was very comfortable. The gym had a good assortment of dumbbells, up to 50 lbs, and is colocated with the laundry room which was convenient.

I have no complaints about the hotel itself, but I do have a complaint about the room's advertising. I paid for the 1 bedroom suite with a queen-sized bed and a let-out sofa. When I arrived, I was told that they no longer had those accommodations. If it’s not available, it should not be advised as an option. The hotel staff apologized for the inconvenience and did their best to make it right.