Flagship Oceanfront

It was pretty expensive due to the event that was going on, but it looked like the hotel hadn't been updated in a while. The tvs were tiny, the elevator was shaky, paint was chipped, and everything kind of just looked dingy. All of the people that worked there were really nice, though.

We could definitely see the beach from our balcony.the maid service was excellent!!! The front desk staff was extremely nice and very informative, from where to grocery shop to good location for particular food.

Place is a dumb. Like a trap house in a third world country. Pools so dirty you can’t see the bottom, hot tub is 3 ft deep, how’s it so dirty you can’t see the bottom? Would be a 10/10 if I were into being completely blacked out stoned or drunk the whole time.

Great beach front boardwalk location. Older hotel at half the price of the shiny new ones. Friendly, helpful staff. Clean enough, plenty of towels, good off street parking & no complaints from us. We had a very nice week stay. I hear that Marriott is buying this OC landmark Flagship Hotel & plan to rebuild at the end of summer 2026.

Fantastic employees!! Wonderful experience customer service wise. We came for my kids first beach trip. She LOVED it! From the questionable elevator, to the adorable play pirate ship, to the questionable indoor pool and hot tub! Definitely not new nor renovated, but overall a great experience!! Would book again.

After finding out pool bar was open by ourselves after being told everything was closed, was a good time. Ocean right there was great. Pool ice cold. Dont use ice machine, was nasty! The place didnt smell good all in all.

It was a good value and great location. Pictures were probably taken when it first opened.

The room 125 smelled like rotten feet. The water in the bathroom was coming out of the spigot dirty (brown). We asked for another room and they gave us another room and it was room 111. It still had a smell and I think because of the carpet. It’s filthy. It definitely needs replaced. There is mold on the bathroom wall and kitchenette ceiling. We noticed an electrical socket that was blacken and the lamp was flickering that had a blackened plug. It was sparking behind the plate. We notified the front desk and they replaced the socket quickly. The hotel needs updated badly. The ice machine on the first floor did not work. We were afraid to go in the pool and hot tub for fear it was not up to standards. In the evening, it took about 8 minutes to get hot water. Nothing had been dusted. It looks like they only clean the minimum. Door handle was loose and the door was loose and filthy. Although it was a great value, I will not stay there again.

Location is good. Staff is super friendly.