Mandarin Oriental, Boston

Definitely a unique experience, since we were celebrating my wife birthday. She was amazed how the hotel staff know about it. And let us know how thankful they are because we selected them to celebrate it. Thank you for the amazing hospitality. The Suazo' family

Such a beautiful hotel. My husband and I truly enjoyed our stay. At every point, we were impressed with how the team was engaged and extremely helpful during our stay. We had such an incredible time and experience we will be back to visit Boston soon!

Great luxury hotel in Back Bay, super clean, classy, and very professional. The rooms feel high-end, and the service is on point, calm, and discreet. The spa is a big highlight.

My husband and I stayed here during NYE 2026. It was a great location, and the service seemed prompt and kind. There were a couple of things that didn’t seem quite luxury – namely, I felt our room could be cleaner. Sadly, a woman also jumped from her window the evening we were staying there. We never opened our window because it was cold, but it seems concerning that someone was able to slide out, so I’d reconsider if you plan on bringing children.

Great experience overall—clean room, good service, and great location. Highly recommend I will be back once am in town.

Hosting our DiCicco Design holiday party in the Presidential Suite at Mandarin Oriental, Boston was an exceptional experience from start to finish. From the moment we arrived, it felt less like being in a hotel and more like being welcomed into a beautifully curated home. The warmth, care, and effortless hospitality of the team created an atmosphere that was intimate, gracious, and incredibly special. Every detail was thoughtfully handled, allowing our guests to feel completely at ease, relaxed, and truly celebrated. The Presidential Suite was a stunning backdrop, but what truly sets Mandarin Oriental apart is the sense of genuine hospitality—it’s rare to find a place that makes you feel so instantly comfortable and cared for. We are deeply grateful for the experience and look forward to many more moments at this extraordinary property.

We had a wonderful stay at the Mandarin Oriental, Boston. The service was attentive, warm, and genuinely thoughtful throughout our visit. The team made everything feel effortless and personal, and our room was exceptionally comfortable. Highly recommended, and we look forward to returning on our next trip to Boston.

we chose to soft lunch, our wine brand and bring in out-of-town guests from all over the country to this gorgeous hotel where they would experience world class service and a beautiful environment which provided a level of luxury and service that went far beyond our expectation, but wildly lived up to the brand reputation. If you are looking to host a private event, this team is best in the business and the venue is absolutely gorgeous. Everything from the lead up to the event the planning and execution was 100% spot on the private events manager, Danielle Duane is Best in class.

The Mandarin Oriental Boston sits in the heart of the Back Bay and is a perfect location for a trip to Boston. You can walk almost everywhere you would want to go or take a quick cab if it's a bit far. The hotel rooms are generous in size, well appointed, and housekeeping is attentive. The sheets are crisp and fresh. The bed was comfortable with great pillows. The linens in the bathroom are soft and clean. The have a large shower with great water pressure and a large soaking tub. The amenities are high quality and the robes are soft. The hotel restaurant has a nice selection. Rooms service is prompt. The spa is outstanding. There is also a modest gym that has new equipment and everything you'd need to keep up with your workout.