The Westin Richmond

Everything about this Westin was wonderful from the check in staff, lobby, room and restaurant.

Not much.

The property needs upgrades. Our toilet made a squealing noise fir 1 minute after flushing. The AC was noisy every time the fan turned off and on. One elevator was broken the entire time, leaving just one elevator working. Apparently, thus happens all the time.

The human’s review: We were looking for a hotel for Memorial Day weekend in Richmond where: (1) we could bring our dog, (2) be able to park our car, and (3) could walk to nearby destinations. We couldn’t find a property that satisfied all three criteria, so we jettisoned the third and chose the Westin. It’s the tallest, and probably the newest, structure in a 1970s style office park featuring boxy buildings — the largest of which contains the headquarters for Phillip Morris’s corporate parent — separated by acres of parking. With a couple of exceptions noted below, there was little to walk to. The hotel was a 10 to 15 minute drive to most of the city destinations we visited; my experience has been that Richmond traffic is not congested. The corporate part of the office park is dead over the weekend, but the Westin managed to attract a diverse clientele. During our stay, this included people such as us engaged in combination family/sightseeing activities, teenagers participating in athletic tournaments, and people attending a wedding. What they find is staff that is efficient and attentive without being overly familiar, and rooms that are comfortable, spacious, and well designed enough that my biggest problem was locating switches for lighting fixtures.. There is one attraction within walking distance. At the western edge of the office park, about a seven minute walk from the hotel, is the most nicely landscaped Walmart I have ever visited. There are also several adjacent fast-casual food establishments. Alas, the Westin’s comfortable (albeit not luxurious) accommodations have a similarity with the accompanying buildings: they are entirely anodyne. The lack of character or local color would not preclude us from returning, but explains why this property does not warrant a higher rating (which would be 4.3 if I could be that granular).. Our dog Oswald’s review: The Westin was definitely a step up from the midscale roadside properties to which my humans had previously taken me. The room was spacious. There was plenty of room for the humans to put my bed from home without their being in my way. Another plus: the office park about which my human directs snippy commentary has a good-sized lake with a walking path just beyond the hotel, Going there was certainly more pleasant — and more odiferous — than having to trek across a parking lot for my daily walks. Indeed, during my trips to the lake, I would frequently encounter other canines staying at the Westin. There were quite a few there during our weekend stay. (Unlike some of the midscale properties I’ve patronized, however, staff does not tend to dote on the dogs.) There were so many, dogs that they were scattered throughout the hotel — and not all placed on the second floor, as the hotel’s website suggests. Since we were on the fourth floor, I had to use the elevator. I’d never been on one before, and I’m no puppy. I didn’t like it. (My human advises me that this was due to me; the elevator service was fine.)

Nice building and the room was good. The location is convenient for a short drive to downtown Richmond. The pool and fitness center are very small, and at times overcrowded. Not great if you want a focused workout. The reservoir outside the hotel is a gem. Nice walking path. Worth a stroll.

Great hotel! Easy check in. Clean, comfortable room. Spacious bathroom. Stayed on the 7th floor. Loved having easy access to the club lounge. Great breakfast, nice evening snacks and accessibility to water and sodas at anytime. Staff were very hospitable. We would stay here again.

Beautiful. Clean

Loved the comfort and ease of checking in and out,. great fixtures and bathroom. 10/10 would stay again and recommend.