Courtyard Richmond North/Glen Allen

I like the area, how comfortable it was.

The bathroom wasn’t as clean, and there were a bunch of ants crawling on the table underneath the tv.

Cleanliness, style, location, welcoming staff & atmosphere!

Location. Lots of dining around it.

We asked to change our dates, prior to the cut off date as we had to stay and additional day wheee we were at prior. They don't respond and we ended up paying for a day that we didn't actually stay. When we went to take a shower there was a huge clump of hair on the shampoo bottle in the shower and on the floor of the bathroom.

Hot tub was cold so couldn’t use, the hot water kept running out in room, did not get any room service entire stay even after requesting it. Room was dark with very poor lighting. There is only one mirror in bathroom and none in the room which makes it real inconvenient when traveling with family and getting dressed. We would not stay here again.

It was a wonderful stay at the Glen Allen Marriott. The staff is polite and welcoming. The room was clean. The breakfast served was good specifically the egg sandwich. Overall a pleasant stay with good prices.

Very great stay at the courtyard. Ehab at the front desk was very nice, helpful and so very professional! The rooms are very nice and clean and smell so good. The food at the bistro tastes so good and fresh. The food comes out nice and hot and at a very reasonable price for the quality of the food! Definitely recommend this property and will be coming back and staying here again!!

Very nice hotel and great location so many things to do! Rooms are clean with very very nice staff! Bistro has the most amazing food I have had at a hotel, all the food is made to order and comes out hot and ready! Definitely recommend and will be staying here again!

It was absolutely disgusting. I have never been to such a poorly maintained Marriott. We stayed here with our four girls and we weren't allowed to get a refund, but let me tell you that we locked the doors and put a couch in front of the door at night! ALL outside doors were left open all night. The pool smelled horrible and had glass bottles at the bottom, food all around the pool area, and more. The lamps in the room didn't work. The shower was dirty with hair. The shampoo bottles weren't cleaned off. The staff was rude. Just too much to list. Very shocking that Marriott is not checking up on their hotels to make sure they maintain their supposedly high standards, which makes me not ever want to book with a Marriott again.

Great location, clean room, comfortable bedding, nice bathroom

No ice available on floors; staff couldn’t give info on breakfast availability; refrigerator inadequate in size; no microwave available in room