Courtyard Richmond North/Glen Allen

Needs a bit of an overhaul. Picked it because it had good reviews but was a bit disappointing.

Rooms needs updating. The shower didn’t look clean, toilet did not look clean, & the sink as well. The room is nice & big but the bathroom was the draw back.

Nice clean hotel with comfortable beds. My only complaint would be that they don't offer free coffee or breakfast in the lobby.

I was very surprised at the condition of this facility. I always prefer to stay at a Marriott because of being a pleasant experience. This was not! The entrance way, pool area, elevator was dirty. The courtyard was run down. They allowed a large group of very loud people to take over the lobby area all afternoon and evening,preventing all other guests from using the area.

Second time staying here. Clean rooms and friendly staff!

The hotel is close to many restaurants and stores.

I booked this hotel because of the proximity to Kings Dominion, it was rated well and the booking included 'free breakfast'. We were notified at check-in that breakfast was NOT included and would be an extra charge. We booked three nights here, with a family of 4 people. I had to seek other paid options for breakfast for the four of us which wasn't part of my planned expenses for the trip. I was extremely frustrated. I reached out to Booking customer service and they were fantastic. I would recommend looking at other hotels in the area...this one was mediocre, at best. We had small black ants in our room but we didn't notice them until the first morning of our stay. They were in the bathroom and in the area of the refrigerator and television stand/dresser. Also, the room had no microwave.

Business trip. Room was just for sleeping, didn't have the opportunity to explore any amenities. The room's bed, storage and temperature was comfortable. Vending machine down the hall needs to be restocked. No other complaints.

When we first walked in there was a musty smell to the room. The tv mount is either broken or need tighten because it only pointed down. Also the food from the former occupant was still in the refrigerator.