Lakesong Resort

We booked the whole of Lake Song Resort for 3 days in Nov-25 to conduct my daughter's wedding there. We chose Lake Song over other resorts after earlier stays and also attending some events there previously. We had a very good experience at & with Lake Song, throughout our planning stages and right through our Wedding Events over the week including the 3 full days. The onsite manager and his team were very helpful and supporting. The Cochin office management were very prompt, responsive and helpful too. The resort itself is very beautiful, well maintained; the buildings have a good traditional feel to it, the food is very good and the staff very efficient and courteous. The canals, grounds, pool and other facilities are well maintained. The Lake Song site manager and his team worked well with our wedding Event Management company to make all our requirements, including putting up tents, lighting, decorations, tables layout, bar and food set-up, etc., both indoors and outdoors, happen without a hitch or any delay; in spite of changing weather conditions at the time. As we live overseas, we had a large number of overseas guests over the 3 days, mainly from Australia, UK and the US - - all of them enjoyed themselves thoroughly and were very appreciative of this resort that we had chosen for the wedding and for them to stay in. Our local Indian guests from Kerala, Bangalore, Coimbatore, etc., also had similar good comments about the place giving us overall satisfaction that we had pleased out guests. I whole-heartedly reccomend Lake Song as a great place to either just stay and relax or to conducts large group events in the Kumarakon area.

Service and nature

Not updated Jim and entertainments

Spent 2 nights at the Resort. Outside atmosphere beautiful though not brightly lit. Arrived at lunch so had lunch in their only restaurant. Very disappointing. Asked for non spicy but served spicy food. All other meals in surrounding resorts. Staff also require more training in customer service. Rooms were ok but my room did not have any hot water throughout my stay. . They offered to change the room but that was inconvenient. My friends toilet after a bath got flooded. Carom board in gym not in good condition. Nobody in gym to help till we nearly finished the game. No fan or ac. One plus point was the free shikara ride which was supposed to see the sunset but only went in the morning.

We had a great experience @ lakesong. Canal view landscape is mesmerising. Dipin was greatly resourceful. I'd recommend this amazing place.

Best restaurant

Not seen anything dislike