The Citizen Hotel, Autograph Collection

What a first class hotel! Aside from its overall atmosphere everyone we encountered was cordial and accommodating, from the doorman to the front desk to the room attendant. Each not just acknowledging, instead asking deliberately to help, meet a need, and make sure we had been taken care of. Everyone ended each encounter with a personal message. Clearly people who understand how to make a difference!

Beautiful historic hotel with many original details preserved

This hotel should have bathrobes!

Do not trust the valet at the citizens hotel in sacramento. They crashed my car into another one.Left it there for twenty minutes on top of the other car and is now refusing any kind of responsibility for it. The guy that runs the Val service is a real piece of work. He will tell you that it's your fault for something.His company did to your vehicle.He will find any excuse in the book to blame you for something that they did to your car. They get out of it by refusing to talk to anyone.They were refusing to give any information to my insurance company.Their refusing to give any information to the police. Basically , they're going to crash your car and get away with it. This guy is sleazy, and honestly, the hotel is no better.They are refusing to give the video footage to my insurance company as well. The hotel is super loud at night.You will get no sleep here. Please read the rest of the reviews 2.They are bad one car got water damage because of the valley and they did the same thing to them. Trust them at your own risk.But they will mess with you and your car and then stick you with the bill.

We were here for two weekend nights. We like staying in historic hotels, and this one has a nice vibe of history. Unlike many historic hotels, the lobby is not that large, but there is a nice mezzanine area, and the early 20th century feel is definitely there. The hotel elevators definitely reeked of history. As with many historic hotels, our king room was pretty small, as was the bathroom. It did have a nice shower and large flat screen, and everything in the room worked well. Some of the staff were very friendly, but some were just all business. The Grange restaurant in the hotel is one of Sacramento's most highly rated. Breakfast there was excellent. Dinner was good, but not exceptional. Valet parking at $50/night seemed high for Sacramento. There is an OK fitness room. The hotel's location is a bit of an issue. Sacramento's downtown is very spread out. The hotel is just a couple of blocks from the state capitol, but it's an area with a lot of homeless people (although I didn't encounter any panhandling). The park across the street seems to attract the homeless. When we were there, they had a music festival in the park, and the noise was loud. But it was over at a decent hour, and was no bother for us. Overall, we're glad we stayed there.

Bed was nice, room size good

cost of valet

It’s 10 mins walk to Safe Credit Union convention center. There is public parking across the street

The bed was uncomfortable. I got a neck pain and my husband back pain the next morning

Room was not fully stocked. Need robes.

Need to pay for parking