Hotel Spa Villalba

We had a wonderful nights stay, the evening meal and breakfast were excellent as was the service. The area is stunning and views from all rooms apart from a few which unfortunately was ours. The negatives are only a few niggling things such as no drink making facilities in rooms, there was a fridge but nothing in it....strange. As this hotel has a four star rating we would expect drinks facilities to be available in the rooms. Ur last moan would be the member of staff would checked us in, he was all smiles until realised we were an English couple. His manner was unpleasant to say the least and even though I had requested a quiet room with a view he gave us the only room with a carpark view and no balcony or terrace. I could have forgiven this if the hotel was full but it wasn't as I checked the morning of travel.

This hotel was perfect in every way. The staff are fantastic, the food is amazing. The atmosphere is calm and relaxed and the location was idyllic. If you are after a quiet relaxing stay away from the crowds. This is great value for money and a wonderful experience.

stayed over new year so very busy but no real problem as only about 25 rooms the staff were brilliant very helpful the facilities were great would recommend great base for walking and very peaceful village setting.

Hotel and amenities were fantastic only down side were some of the jets in spa pool were non functioning but aside from this minor detail everything else was above and beyond expectations

We were looking for a quiet getaway something different from the south and we found it! This hotel offers excellent service, good breakfast, a quality spa, and the views from the hotel were spectacular. Set in the mountains, there is hiking near the hotel and it offers many things outside to relax, hammocks, each room offers a patio with a table and chairs. If your looking for a quiet getaway I highly recommend this hotel. I will be visiting again in the near future.

A lovely hotel in a quiet and secluded location, perfect for a romantic get-a-way. It is a great location for venturing up the hill into the National Park, or you can enjoy nice walks around the hotel and down into Vilaflor. The Spa was excellent - bathrobes are given out at reception and then you can enjoy the jacuzzi, plunge pool, sauna, saunarium, steam room and pool. The gym was better equipped than expected and had all the basics that you need. The staff could not do enough to help during our stay. We ate at the restaurant on a couple of nights and the food was good but perhaps a little over priced. There's a nice large lounge to relax in and board games if you wish to play. A car is essential for staying here - but then you'd want one anyway to explore the local scenery.

We booked this hotel as a base for exploring the volcanic regions further up the mountain, but ended up spending a lot of time in the hotel too. It has a nice relaxing feel, being spacious and surrounded by trees, and many of the rooms have their own large balcony too. The spa has lots of facilities, including a full gym and climbing wall. The only negative is the restaurant's food, which was very old fashioned and often tasteless. The menu also didnt change during our stay. But there are places to eat a short walk downhill unto Vilaflor. Breakfast was fine, albeit vegetarians should be wary of the chef's habit of hiding chopped up hotdogs in the scrambled eggs.

Beautiful location - perfect for walking/hiking, getting up to the volcano early in the morning to beat the crowds. The hotel is charmingly olde worlde, very well kept with genuinely friendly staff who are very happy to help in any way. Rooms are spacious and elegantly furnished. We enjoyed the spa every day but would like to see more staff so that more treatments can be offered (our visit was in February so perhaps not cost effective at that time of year). The restaurant and lounge are elegant but the TV room is a little out of date. Buffet breakfast is substantial with plenty of variety. Would like to see more variety on the dinner menu. perhaps with more local specialities. The only drawback is that whilst very close to the village it is not within walking distance, so driving is essential.

stayed here twice, December and February. Liked everything. The pool was cool but fine for a swim. Reception staff helpful in providing route details of walks from hotel. Very good dinner.

The hotel was lovely, and the staff were helpful and courteous. The food in the restaurant was excellent and the service also. The hotel's spa was very clean and the facilities great. Vilaflor is a great location for walking in the forest and is close to Tiede park.