La Quinta Inn & Suites by Wyndham Kyle - Austin South

El desayuno es muy bueno excelente

La limpieza! La habitación estaba sucia 😫

Some of the staff was very accomodating, polite and tried to improve my room situation but another staffer that was there most often although having a pleasant smile was more occupied with her phone that acknowledging me.

The first room I was to check into on the second floor the door could not be opened when I came to the front desk since I was traveling with a dog I was offered a first floor room 106. The staff failed to inform me that the electrical outlets did not work bedside or in the bathroom, I had to go to my event with wet hair as I had no time to explore if it was an outlet situation or a hair dryer problem. The room door did not close properly and by my 3rd night it would not lock at all and I was moved to yet a third room. I took my dog out of the side doors to relieve herself but was unable to use a key fob to come back in that way and had to return to the front lobby to reach my room. When I asked about that I was told that happpens some time. Later I was told that both my room and the hall exit door was a known problem and they were waiting on a electrician who had done a shoddy job initially. Also the grass around the property was quite tall and there were some trip hazards like garden hoses left out and cinder blocks. The hallway on my side of the property smelled extremely musty and damp. The room did not smell bad or other areas of the hotel were ok.

Nothing

The rooms were not clean. There was dirt stains all in the bath. Inadequate lighting. The thermostat was reading 82 the whole time.. we were there for a baseball tournament in the pool was inoperable

Michelle in the breakfast area is an excellent face for this location. She is very friendly, kind, and serves a very nice breakfast.

Housekeeping was inconsistent.

Getting to the location, passed it up the first time as they share a drvway with the gas station next and the pavement was all torn up. Needs a sign of some kind pointing out to turn in at the gas station,

Great service

The swimming pool was dirty… it needed cleaning