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8.6 / 10 Guest Rating

Hotel Hacienda Don Juan

Prolongacion Insurgentes No. 162 junto, Las Carretas Barrio Ma. Auxiliadora, San Cristóbal de las Casas, CHIS, 29290, San Cristóbal de las Casas, MX

Hotel Hacienda Don Juan - main view

About the Property

Experience a serene getaway at Hotel Hacienda Don Juan, where comfort meets convenience in the heart of San Cristóbal de las Casas.

Luxury Accommodations
Unwind in one of our 29 uniquely decorated guestrooms, each featuring a private balcony that invites you to savor the stunning garden views. Stay connected with complimentary wired internet access and enjoy cable programming for your entertainment.

Dining Delights
Indulge your taste buds at Los Alamos, our on-site restaurant specializing in international cuisine. Whether you're in the mood for a cozy breakfast or room service during limited hours, our culinary offerings cater to every preference.

Impeccable Services
Our dedicated concierge services and 24-hour front desk ensure that all your needs are met, whether you’re exploring nearby local attractions or simply relaxing. Free self-parking adds to your peace of mind during your stay.

Don't miss out on this unique experience; book your stay today!

Facilities & Amenities

Meeting rooms
Area shuttle (surcharge)
Free WiFi
24-hour front desk
Garden
Luggage storage
Concierge service
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property. Contactless check-out is available.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.6
Excellent111 verified reviews
AI Summary

Guests highly rate the excelente servicio del personal and frequently praise the ambiente amplio y verde.

Categories

Cleanliness8.2
Service9.2
Location8.9
Room Quality8.7
Amenities8.7
Value for Money8.7
Food and Beverage7.7
Overall Experience8.7

Select topics to read reviews

R
Ricardo
Verified booking
family
Standard Room
Stayed in Sep 9, 2024

"Exceptional"

10.0

Un lugar acogedor, no tan retirado del centro de la ciudad ,

Helpful?
J
Jesus
Verified booking
Standard Room
Stayed in Sep 1, 2024

"Exceptional"

10.0

Excelente atención

Helpful?
E
Eleazar
Verified booking
partner
Standard Room
Stayed in Aug 24, 2024

"Exceptional"

10.0

Las habitaciones son muy austeras, es completamente campestre, pero es una ex-hacienda, así que realmente es lo que esperaba. Te alejas completamente de los ruidos de la ciudad, se puede descansar muy bien, hay ruta de transporte público (ruta 1) que va del centro al hotel y viceversa. Si restaurante es bueno para desayunar aunque el menú es muy limitado. Se ve espectacular de noche, bonito para fotos.

Helpful?
E
Eduardo
Verified booking
Standard Room
Stayed in Aug 20, 2024

"Exceptional"

10.0

La cercanía con la parte sur de San Cristóbal

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A
Angelica
Verified booking
family
Standard Room
Stayed in Aug 3, 2024

"Exceptional"

10.0

Friendly people very helpful

Helpful?
K
karen
Verified booking
family
Standard Room
Stayed in Jul 1, 2024

"Exceptional"

10.0

I really love the property. It is rustic and Mexican 🇲🇽 The only negative thing about this place, in my opinion, is about 30 minutes far from downtown. Other than that, I love it!!

Helpful?
A
antonia
Verified booking
friends
Standard Room
Stayed in Apr 22, 2024

"Exceptional"

10.0

Everything was nice very clean and friendly

Helpful?
C
Carmen Canales Y Marielena
Verified booking
family
Standard Room
Stayed in Mar 14, 2024

"Good"

4.0

It was very cool place

Helpful?
V
Victoria
Verified booking
partner
Standard Room
Stayed in Mar 8, 2024

"Excellent"

8.0

The hacienda is beautiful and historic. Antiques all around, quiet, peacocks roaming around and you get the feeling of being in the middle of a jungle. The soft music is pleasant, the workers are willing to help. Also there is a restaurant open for breakfast and on the weekends they open for dinner too. The only thing I wish they had beaters, it gets very cold in the room at night and all you have is more blankets. Other than that, it is a gem.

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C
Cindy
Verified booking
Standard Room
Stayed in Feb 20, 2024

"Perfect amount of rustic Mexican charm"

8.0

Beautiful property. Has peacocks as well as old antique cars. Incredibly safe. The property is locked at night so make sure you know how to get back in if the gates are locked. The grounds are gorgeous. It is hard to imagine such beautiful gardens in the middle of a city. Free parking on site. We did not drive as the collectivos came by every 5 minutes to take us to Centro. We discovered parking downtown would have been next to impossible. The room is rustic. Old time Mexican charm…just what we wanted. Potable drinking water in every room. It rained while we were there and it was cold. Unfortunately the hotel does not have ANY HEAT! They gave us extra blankets and the sleeping temperature was perfect…but with no heat you either wanted to be in bed under the covers or out walking or in a restaurant WITH heat!! Would we stay here again? Yes! We loved it. The only issue was heat, and when San Cristobal is rarely COLD, they basically do not need it. But it certainly wouldn’t hurt to have a few space heaters.

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