Comfort Suites Rock Hill Manchester Meadows Area

It was fine but the side door didn’t lock.

Sucks

If 0 was an option that is what they would receive. We arrived on 9/4. Our first room smelled of weed. It was so strong my daughter was getting a headache. We asked for a second room, this one smelled of mildew and the pull out bed was broken. While I went downstairs to discuss my husband saw 2 roaches in the room. The third room luckily didnt smell but the bed was broken.. At this point I was quite frustrated but tried to keep my cool. The gentleman told me he had one more room available and went to check the pull out bed. It worked and he left it open for me. Once I saw the bed I said absolutely not and asked for a refund. He offered me the refund and we left and booked another hotel. It has now been 2 weeks. I was told I would get my refund last Monday, as of today I did not receive it and reached out. I was told they forgot and would complete it now. Well my card was charged again! I reached out and they said that was the "process" so charge me again and then refund me that amount, but the original amount never refunded... I contacted my credit union and they agreed that this seemed like they were scamming me and immediately got involved. They have the excuse that they are remodeling, but it was just so nasty. I paid 60 dollars more for two nights and when to the Holiday inn down the street and it was well worth it.

We were here for 3 nights for softball. Great location, easy to get to food and shopping. We all slept great. Breakfast was normal hotel breakfast. Staff was always very nice. We would stay again if in the area.

hot tub and gym was closed

We were driving back to FL from NY. The hotel is undergoing renovations, but the room was clean and quiet!

worst of worst stays

It was a quiet stay. The hotel had a nice pool & friendly staff

DO NOT STAY HERE!!! We were so excited for a relaxing weekend, my family of 10 booked 2 large joined rooms. Beds were broken, rooms were smelly and dirty. Carpet was gross, chunks of hair in the showers. I’m thankful the bed linens were clean and breakfast was decent. The staff tried to accommodate us, putting us in different rooms but those rooms had broken beds and one smelled like dog urine so bad it made my eyes water the minute I walked in the door. The pool room looked like it hadn’t had much upkeep at all and the whole hotel looked really run down. Because we booked through Expedia the staff said they were unable to refund us any money so we were out hundreds if we went to another hotel and we honestly couldn’t afford to. It was horrible and we felt stuck.

The breakfast was wonderful. The lady who worked Saturday and Sunday made sure food was fully stocked. The man that worked the shift, kept his composer even when the parents were letting there kids run wild. He did good with maintaining the front desk and also made sure I received blanket and sheets for the pull out sofa