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7.6 / 10 Guest Rating

Crowne Plaza Hotel Harrisburg-Hershey by IHG

23 South 2nd Street, Harrisburg, us

Crowne Plaza Hotel Harrisburg-Hershey by IHG - main view

About the Property

City-Centric Luxury

Rooftop Fitness with a View
Enjoy a workout with a view at our rooftop fitness center overlooking the city. Stay active while taking in the stunning cityscape.

Delightful Dining Experience
Indulge in American cuisine at Twenty Three, our on-site restaurant open for breakfast, lunch, and dinner. Unwind at the lounge during the daily happy hour.

Book now to experience the perfect blend of comfort and convenience at Crowne Plaza Hotel Harrisburg-Hershey.

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Please note pool use requires a reservation at this time. Contact the property for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Room - Photo 1
Standard Room - Photo 2
Standard Room - Photo 3
Standard Room - Photo 4
1/4

Standard Room

Bed type preferences are subject to availability and cannot be guaranteed.

26 sqm
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerTelephoneAir conditioningHair dryerRadioRefrigerator

Standard Room

Non-refundable
Room Only
20% OFF$206.91

$165.53

Includes taxes & fees

Standard Room Non-Smoking

Non-refundable
Breakfast Included
20% OFF$253.45

$202.76

Includes taxes & fees
Standard Queen Room - Photo 1
Standard Queen Room - Photo 2
Standard Queen Room - Photo 3
Standard Queen Room - Photo 4
Standard Queen Room - Photo 5
Standard Queen Room - Photo 6
Standard Queen Room - Photo 7
1/7

Standard Queen Room

This room includes a flat screen TV, work desk and a coffee maker.

26 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Standard Queen Room

Non-refundable
Room Only
20% OFF$206.91

$165.53

Includes taxes & fees

1 Queen Bed Standard

Non-refundable
Breakfast Included
20% OFF$260.61

$208.49

Includes taxes & fees
Standard King Room with Sofa Bed - Photo 1
Standard King Room with Sofa Bed - Photo 2
Standard King Room with Sofa Bed - Photo 3
Standard King Room with Sofa Bed - Photo 4
Standard King Room with Sofa Bed - Photo 5
Standard King Room with Sofa Bed - Photo 6
1/6

Standard King Room with Sofa Bed

This room features a sofa bed, flat-screen TV, desk, and seating area.

26 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerTelephoneAir conditioningHair dryerRadioRefrigerator

King Room with SofaBed

Non-refundable
Room Only
20% OFF$257.39

$205.91

Includes taxes & fees

1 King Bed Standard Sofa Bed

Non-refundable
Breakfast Included
20% OFF$313.98

$251.18

Includes taxes & fees
Standard King Room - Photo 1
Standard King Room - Photo 2
1/2

Standard King Room

This room includes a flat screen TV, work desk and a coffee maker.

26 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Standard King Room

Non-refundable
Room Only
20% OFF$206.91

$165.53

Includes taxes & fees

1 King Bed Standard

Non-refundable
Breakfast Included
20% OFF$260.61

$208.49

Includes taxes & fees
Queen Room Mobility with Accessible Tub - Non-Smoking - Photo 1
Queen Room Mobility with Accessible Tub - Non-Smoking - Photo 2
1/2

Queen Room Mobility with Accessible Tub - Non-Smoking

This accessible room includes a flat screen TV, work desk and a coffee maker.

26 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerRadio

1 Queen Bed Standard Comm Accessible Tub

Non-refundable
Room Only
20% OFF$206.91

$165.53

Includes taxes & fees

1 Queen Bed Standard Comm Accessible Tub

Non-refundable
Breakfast Included
20% OFF$260.61

$208.49

Includes taxes & fees
Standard Queen Room with Communications Accessible Roll-In Shower - Photo 1
Standard Queen Room with Communications Accessible Roll-In Shower - Photo 2
1/2

Standard Queen Room with Communications Accessible Roll-In Shower

This room includes a flat screen TV, work desk and a coffee maker.

26 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Standard Queen Room With Communications Accessible Roll-in Shower

Non-refundable
Room Only
20% OFF$206.91

$165.53

Includes taxes & fees

Standard Queen Room With Communications Accessible Roll-in Shower

Non-refundable
Breakfast Included
20% OFF$264.69

$211.75

Includes taxes & fees
Standard Queen Room with Two Queen Beds - Photo 1
Standard Queen Room with Two Queen Beds - Photo 2
1/2

Standard Queen Room with Two Queen Beds

This room includes a flat screen TV, work desk and a coffee maker.

26 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Two Queen Room

Non-refundable
Room Only
20% OFF$232.15

$185.72

Includes taxes & fees

Two Queen Beds Non-Smoking

Non-refundable
Breakfast Included
20% OFF$279.58

$223.66

Includes taxes & fees

Guest Reviews

7.6
Very Good758 verified reviews
AI Summary

Guests highly rate the helpful staff and frequently praise the clean rooms.

Categories

Cleanliness7.0
Service8.5
Location8.5
Room Quality7.0
Amenities7.5
Value for Money7.9
Food and Beverage6.5
Overall Experience8.0

Select topics to read reviews

K
KrisusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jan 6, 2026

"Excellent staff! But the price is a bit high."

10.0

The staff were excellent. Whoever is training up these folks is doing a good job. They make a point of being super helpful and accommodating. The breakfast was great and it is included in the room fee, and is an actual restaurant with servers.

I think you are basically paying for location when you stay here. Harrisburg is not a prime tourist spot, and it is a small town, and I think the cost of the hotel is too high. Plus, you do need to tip the servers at the breakfast restaurant, and the valet, etc. It adds up to too high a cost for one night for that location. And the hotel has not been recently renovated. It is nice enough, but not nice enough for the cost I paid in this off season. Would I stay there again? If the price was lower, absolutely. But not at the same rate.

Helpful?
O
O5671PIgillianh
Verified booking
Couples
Standard Room
Stayed in Dec 29, 2025

"Twilight Zone Employees and a Complimentary Slip and Slide"

2.0

Got caught in a bad storm on a long drive home with my boyfriend. Tried to make the best of a bad situation. I made the reservation and included the parking fee. We didn’t need any more headaches. We parked on the street (free parking 5pm-8am or something of the sort). I went to check in. It was the standard process (albeit with far less warmth than I’m used to) until the front desk guy asks where we parked. I said the street. He said, “I will never understand why you people park on the street when it is included in your reservation.” “Oh, yeah, I just didn’t know where to pull in or if we needed to check in first.” “But there’s a spot to pull in and you paid for it.” It’s three days later and I’m still wondering why he cared that much. It was free! Not a super huge fan of being treated like a silly child when I’m just trying to exchange my money for a place to sleep. Deep breaths. It’s whatever. Pitstop in the bathroom, walk outside, found the valet area! We eventually pulled the car up to said area. Valet guy comes out. Standard spiel about cost and what not. He says he saw me look at him earlier and I could have just come and talked to him. I explain I was trying to find my boyfriend post bathroom break and didn’t have my glasses on. He’s being weirdly defensive about it? Whatever. We must march forth. I tell him we already have the valet parking. He questions what I mean. I tell him what the front desk guy said. He’s like “oh well the way you said it made it seem like you already had a ticket when you obviously don’t. Front desk guy is new.” This goes on for like 5 minutes. Cool. Please just let me give you my car. The bellhop cart was wobbly. Whatever. I shall maintain my positive attitude and be grateful we made it there safely. My breaking point came when I finally got to shower. The shower door slides in such a way that I have to reach through the water to adjust the temp/turn it on AND there’s water all over the floor. No breakfast, but a complimentary slip and slide. Sick. Fine. Sure. It’s when I look up and see a vent COATED in dust and HAIR on the shampoo bottle that I decided that a full crash out was valid. This is that crash out. I am service industry. I try my best to not complain and to be a Good Customer. I get it. But I feel like I paid $175 for Waffle House customer service. I couldn’t care less if you smile at me and tell me to have a great day, but being straight up combative and condescending is a whole different ballpark. The lady that checked me out in the morning was really nice, though.

Helpful?
J
joanneusUS
Verified booking
extended_group
Standard Room
Stayed in Dec 28, 2025

"visiting family in hershey but will definitely return to this hotel"

10.0

staff was so very helpful room immaculate fresh linens

location a little out of the way for restaurants

Helpful?
V
Valerie ByususUS
Verified booking
couple
Standard Room
Stayed in Dec 21, 2025

"Location was great."

4.0

Distance to venue we were going to. Location was great. Nice lobby.

No smart tvs. What hotel in 2025 doesn't have a smart TV so you can watch streaming shows. Very disappointing. TV guide didn't match tje channels on the TV either. Very inconvenient for guests. Couldn't find any staff in the bar to get menus. Menu QR code was located in a bad spot. Bathtub wouldn't hold water to take a bath.

Helpful?
G
GregoryusUS
Verified booking
couple
Standard Room
Stayed in Dec 19, 2025

"Exceptional"

9.0
Helpful?
D
DanausUS
Verified booking
couple
Standard Room
Stayed in Dec 16, 2025

"Very Good"

7.0

Good location , comfortable bed, valet parking staff were helpful

Restaurant and coffee not available Sunday, staff unable to identify ANY option for food on Sunday at noon. (Few places were open, but some were)

Helpful?
B
BryanusUS
Verified booking
family_with_children
Standard Room
Stayed in Dec 14, 2025

"If you valet my ride and then shut me out of food and beverages before 9:30 on a Saturday night and fence me to order do"

4.0

In town

Bar & restaurant closed way to early on a Saturday night. Long day, long drive just wanted a beer and food. Shut down at 9:30. Valet parking took 20 minutes to get in.

Helpful?
T
TamekausUS
Verified booking
solo_traveller
Standard Room
Stayed in Dec 11, 2025

"Very Good"

7.0
Helpful?
A
AdamuusUS
Verified booking
solo_traveller
Standard Room
Stayed in Dec 10, 2025

"Very Good"

7.0
Helpful?
A
AmirahusUS
Verified booking
extended_group
Standard Room
Stayed in Dec 6, 2025

"Exceptional"

9.0
Helpful?