TownePlace Suites by Marriott Reno

Large room with kitchen. Bed was very comfortable. Did put fan in on position to drown out some nearby traffic noise. Entrance door sags so need to push hard to open or close. No soap in room but front desk could provied a replacement. Would stay again.

Not a great stay. Staff was rude and unprofessional and didn’t seem to care much, even wearing head phones at the check in desk. Hotel is very dated, many things just did not work. Hot tub out of order, sink was clogged, wifi was terrible and hard to connect to. Several of the exterior doors didn’t work correctly, making them hard to use or inoperable. The rooms themselves were decent but everything else not great.

First time my family & I stayed here & it was wonderful. The staff were super friendly, the hotel all around was clean, the rooms were in clean shape & well taken care of, it was quiet & had the needs of home. Will definitely stay here again when visiting.

The pool was nice. Room was spacious

Spa was out of order, light in 1 room didn’t work, cable was terrible, pillows were dirty and stained

The original room that i had booked was unavailable at check-in, so i was given an "upgrade". The room was in a convenient location from the exterior door, however it was in need of some maintenance. Both showers had large cracks in the tile and one of the mirrored closet doors was cracked. To get hot water, the water had to run for 5 minutes and then it never got really hot, just slightly above tepid. The noise from the floors above, flushing toilets and showering was extremely loud. The breakfast in the morning was subpar. Only one type of juice available and it was consistent with lightly flavored water. If going later in the morning, they did not restock, so often times the limited selections were non existent or minimal at best. One morning, there was no waffle mix left at 0815 but still many patrons left to eat.

The room was huge, two separate bedrooms and a living space in the middle. The beds were comfortable and the pillows were terrible. The room was clean but there was lots of damage showing a desperate need for a remodel and repairs. There were four huge tears in the carpet in the living room and damaged walls. The reason for the low review is based on the fact that the shower takes a solid 5 minutes to warm up and never gets Hot. After 12 hours of travel and truck stop bathrooms we all wanted to burn the grim off our bodies but we're met with the most disappointing luke-warm showers.

The suite was great .

There was a homeless person outside by our hotel room and making loud noises at night. Pool and hot tub was out of order Personal who checked us in was not accommodating. Breakfast was not great.

My reservation did not show in the hotels data base it was late and we had driven a long way and couldn’t get in to the room that I had paid for no one at Expedia would answer the phone and it was really a strain on my family I had a child and my elderly mother-in-law who needed to lay down

at first the room that room we was going to stay in was not up to par had some cleaning issues, but the place put us up in another one and it was better. what to thank the staff for their service

Great place!