Playa Tortuga Hotel Beach And Resort

One night stay. Clean, great bed, fantastic a/c, ocean view, great bar on the water, and excellent day trip arrangements. Shuttle was useful, but a taxi was only $2 to town.

Loved the location and the pool and the happy hour

Pool was nice. Food was fair. Rooms needed some updating. Location good. Pleasant staff. Dining and outside eating tables should be washed off after use. With soap and water . A fly and bird problems.

This hotel needs a little bit of TLC- a gift shop, better restaurant, better rooms... it’s very nicely located though

This hotel has potential. There some really simple things they could do to make it a ton better. See if the owners/manager responds to show they read these reviews and care. If they improve it a little the could raise the prices some and it would still be a good deal. 1. The grounds are bare, stark grass and concrete. Flowers would add a lot including nice birds. 2. The water is not drinkable but they do not give you bottle water like other resorts in this price range. Instead they only sell half liter bottles for $2 each. There are no stores within a mile so you're stuck being gouged. Bring water. 3. The free bus into town has really odd times. Nothing between 2 and 8 pm. So if you want to go into town for dinner you have to go at 2 or 8. A 6pm bus and 9pm return would be good. 4. Gym was okay. But AC was not working. 5. Pool is very nice but all the comfy chairs were in the sun all day, they should put in the shaded areas on the grass. 6. Beach is okay but swimming is safe only a bit down from the hotel. So you cannot sit by the pool and watch kids in the ocean. 7. Lobby roof is in disrepair. 8. Room was comfortable. 9. Wifi was fine .10. The food at the restaurant was pretty good and reasonably priced .reakfast was good (free water -- so bring your bottle). 11. you have to go inside, through the lobby and the front desk to get towels -- they should be by the pool. 12. They should rent bikes since town is 3 miles away and Skullys (good restaurant a mile away.

This is a nice hotel right on the water. It is a few minutes out of town if you want a little more quiet. Easy access to town and airport. The staff was very helpful and friendly.

Ac didnt work in one room finally changed to a smaaler room no price break another Generaly everything overpriced Didnt even furnish a ride to the airport when we left Just not very customer service oruented Not going back

The property needs a gift shop/store where you can purchase items like aspirin, first aid items , bottled water, sun screen, cough drops, etc. However the staff was excellent and always available to assist and attempt to accommodate our needs.

Beautiful beach and amazing views. Rooms are incredibly clean. Very good beds. But walls are paper thin and it felt like I was sharing a dorm room with other families.

Ths place has POTENTIAL but it needs to fixing of the rooms. Overall the common areas are pretty good - pool, lounges, beach area were good. The issues were as follows: 1) Location is out of town by a couple miles so be prepared for that. We liked it bz you are away from La Boca proper and that gives some piece and quiet. The hotel is on the beach so you have your own private beach with sand which you don't get in La Boca. Hotel runs a free shuttle but cross check the times. It actually comes/goes more often than the listed times. 2) Checkin desk staff will try and give you a sub par room when the resort is not full. Press them for a better room otherwise you get what they give. 3) Make sure 'Desayuno Incluye'. For some reason when we booked I thought breakfast was included originally, but then on final checkout/confirmatoin it was not, so don't make the same mistake. Bz of location out of town you don't have a lot of eating options so you either bring food, or pay extra at the hotel; plan accordingly. 4) Rooms are 'OK' but not great. Rooms could be in better condition for what you pay for. Rooms do have AC but the power went out one day so we lost the AC for a day but it worked the other days.