Playa Tortuga Hotel Beach And Resort

Clean, comfortable, good staff, over all excellent hotel. Only downfall is, there is barely a beach.

breakfast was imposed by 12.99 per person and the food was terrible. The staff was so slow that it took 1.15 to cook some fries and a fry egg. The bar offered happy hour from 5 pm to 9pm and they didnt have supplies for basic drinks. They over charge you in most of the services.

All good, especially the room, but the restaurant needs to improve the selection and quality of the menu items. The staff are very helpful and the free shuttle service into town and back was a splendid practical idea.

This place is gross. Smells like lysol. They kept knocking on my door to fix a tv that wasn’t broken. They went into My room Without permission while i was gone . The people at the breakfast place were really rude. What a joke. They said we had free breakfast. Then they tell me that we don’t once i go to eat. Would definitely not stay here . Also the beach out front isn’t even swimmable

It was private and quiet. The breakfast buffet was great.

The hotel and pool area are beautiful. The service however was lacking. The staff were all very kind but there was very little info given without explicitly asking. Their free shuttle to town also has very limited hours, but a cab is inexpensive and they can call you one. However one night the shuttle that picks up in town at 1am never came so I was left standing around at 1am. Overall I truly did enjoy my stay.

Beautiful propery right on Caribbean ocean. The sound of surf puts you to sleep. Great tiki bar and restaurant. All staff are great and Robert is the best. He set us up on an incredible 5 island tour where we saw dolphin, sloths, mangroves with big star fish, snorkeling on a reef, and enjoying a couple of hours on a postcard perfect island that's a national park. Very special. Thanks Robert!

The staff in every are of the property were kind, cheerful and very helpful. It was a very tranquil place and quite comfortable.

I guess you have to put things in context. This is Bocas del Toro and so you're not going to have all the modern conveniences of a more "modern" part of Panama. The water pressure in the showers is low. The price was reasonable for something close to Bocas Town that had AC and the pool is nice although it did get a bit skunky a couple of days. This was likely related to the water shortage on the island at the time so they probably couldn't get fresh water to the pool. I try to understand that somethings are out of the owners hands and a shortage of rain is a fact of nature, but a company that operates in such an environment should plan for such things and have larger water tanks. Having no water pressure for 2 day and therefore no ability to shower in my room definitely made the experience less for me than it could have been.

Rooms a little outdated, room doors paper thin, connecting rooms doors not sealed and so thin that you could hear people breathing on other room No “do not disturb signs” in room or available, maids went in tonthe room even whe NO service was requested at frnt desk