Mercure Aix-en-Provence La Duranne Gare TGV

Hotel, facile d’accès et situé au calme. Particulièrement bien entretenu ( y compris la terrasse et la piscine), personnel souriant, pros et à l’écoute ! Je reviendrai

l'acceuil, était trés bien la tranquillité aussi, la piscine est juste et rien autour de l hotel (restaurants commerces...)

It was nice, not more. And the only available property for our dates. That should have raised a flag for us. We reserved 2 Superior King size rooms. We got 1 room ok on the 2nd floor. The other room was on the first floor. It was accessible room which we did not order and it wasn't superior King size bed. We immediately asked the man at the front desk to change the room to what we reserved but he did not agree. He was rude from start! It was so late (11:00PM) and we were very tired after a very long drive, so we just gave up and went to sleep. We thought that in the morning we could solve it. My fried took a shower and almost slipped in the accessible shower since it was completely open and was targeted for people in a wheel chair. We went back to the front desk in the morning and asked again to change the room. The 2 clerks refused and started lying that the room is what we reserved and the bed size is King size and that we agreed to an accessible room (which we were never asked for and never agreed). Only after I contacted on chat with Expedia support agent they lied to her also at start but later admitted that this is not a King size bed. They agreed to cancel the 2nd night but unfortunately we could find alternate hotel rooms and we had to stay. Please stay away from this hotel since they are not honest!!! When we checked out they did not even offer any compensation or gratitude after I proved them wrong.

Personnel accueillant, gentil et courtois. Au restaurant on mange très bien malgré la forte présence de moustiques. Mais ce que je n’ai pas compris dans cet hôtel c’est la taille disproportionnée de la salle de bain par rapport au reste de la suite !!! En fait la salle de bain fait à peine 2 mètres carrés alors que la suite fait au moins 30 mètres carrés.

Everything was great, nice breakfast too. Only issue was all restaurants are far away for Ubereats except for Mcdonalds and Burger King. The hotel's restaurant is only open on weekdays, so for lazy types like me who enjoy playing pc games on weekends, there are limited dining choices for lunch & dinner delivery. Location is iffy for food delivery but the hotel itself is excellent with very nice staff, friendly to me, American!

Good hotel but you need a car to stay here. Room fine and good breakfast. Fresh oranges to juice and fresh fruit salad not tinned which is nice. Nice garden to relax in with pool. Free parking.

Great position out of town but very convenient for use as a touring base . Very pleasent decor and nice garden and pool.

Le séjour est fantastique, très bon accueil.

离市中心很近，距离高速路口也就10分钟路程。停车免费，是露天车位，车位充足。房间宽敞，刚装修非常新，而且还有空调！非常推荐！

je suis venue en déplacement professionnel. J'ai l'habitude de faire beaucoup de déplacements et donc d'hôtels et je pense que celui-ci est le meilleur que j'ai effectué ne serait -ce que par rapport au comportement du personnel. Ils sont tous à votre petit soin, souriants, gentils, à l'écoute... Je recommande vivement cet hôtel. Leur salle de réunion est également la meilleur que j'ai eu en terme d'installation, un écran géant projeté, micros, un tableau en plus tactil et qui peut se brancher en HDMI (pour les démo c'est super).