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8.6 / 10 Guest Rating

Mercure Aix-en-Provence La Duranne Gare TGV

97 Rue Docteur Albert Aynaud, Parc de la Duranne, Aix-en-Provence, Bouches-du-Rhone, 13100, Aix-en-Provence, FR

Mercure Aix-en-Provence La Duranne Gare TGV - main view

About the Property

Welcome to Mercure Aix-en-Provence La Duranne Gare TGV, where comfort meets convenience in the heart of Aix-en-Provence.

Recreational Oasis
Unwind in our seasonal outdoor pool, or enjoy breathtaking views from our tranquil terrace and serene garden. The perfect retreat for relaxation awaits you.

Gastronomic Delights
Dine at our on-site Restaurant de L Arbois, featuring a lively bar/lounge, or indulge in room service for a cozy night in. Our buffet breakfast will energize your day, served with care every morning.

Connectivity & Comfort
Stay connected with complimentary Wi-Fi and relax in one of our 58 plush guestrooms, complete with premium bedding and LCD televisions. Your comfort is our top priority.

Experience the charm of Aix-en-Provence — book your stay today!

Facilities & Amenities

Meeting rooms
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Concierge service
Wheelchair accessible
Outdoor pool - seasonal
Elevator

Important Information

Check-in & Out

Check-in
Check-out11:30 AM

Property Notes

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. The seasonal pool will be open from May to October. Contactless check-in and contactless check-out are available.At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.Guests providing a negative COVID-19 test result must have been tested no more than 72 hours prior to check-in. Guests providing vaccination records must have received complete COVID-19 vaccination at least 7 days prior to check-in. For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.6
Excellent110 verified reviews
AI Summary

Guests highly rate the helpful concierge and frequently praise the clean and spacious rooms.

Categories

Cleanliness8.5
Service9.0
Location8.5
Room Quality8.7
Amenities8.5
Value for Money8.6
Food and Beverage8.5
Overall Experience8.6

Select topics to read reviews

M
mj
Verified booking
Standard Room
Stayed in Sep 10, 2017

"Clean, modern hotel, great restaurant "

10.0

We had very good experience there, everything was great.

Helpful?
J
Julien
Verified booking
Standard Room
Stayed in Aug 2, 2017

"Good"

10.0

Everything perfect except the service at the restaurant which was quite awful

Helpful?
T
Terry
Verified booking
Standard Room
Stayed in Jun 19, 2017

"Great hotel for TVG"

8.0

Great business hotel!!! Location is not city centre.

Helpful?
R
Ruth Anna
Verified booking
Standard Room
Stayed in Feb 20, 2017

"Exceptional"

10.0

We were on a road trip and stayed the night, the town looked really nice however we couldn't enjoy it. The room was clean and spacious for the price

Helpful?
H
Harvey
Verified booking
Standard Room
Stayed in Jul 27, 2016

"Excellent"

8.0

Friendly staff, all the basics are here, a nice outdoor pool and garden

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Jul 11, 2016

"Good"

6.0

Hard to find but otherwise okay stay. Not much to do in the area but good for a single night stay if you need easy access to the airport area.

Helpful?
F
Felicia
Verified booking
Standard Room
Stayed in Sep 29, 2015

"Good for catching train/plane next morning"

8.0

We booked 1 night at this hotel since we had to catch an early train out of Aix-en-Provence TGV railway station at 730am. There is not much around the hotel (we would have been hurting without a car), all restaurants nearby were closed by 9pm which was unfortunate (although the lack of things to do or eat near the hotel is not the fault of the hotel). On the night we stayed, the hotel shut down their restaurant for a local company party which meant no room service or restaurant food was available at all, which was a bummer since there really is nothing around :( . The room was clean and we were able to get some rest before our train and then plane ride home. The front desk receptionist was helpful upon check-in. In the morning when we tried to check out at 6:50am, there was no one at the desk, and no phone or buzzer to call someone to check us out. We waited for several minutes before someone came. Then we had to pay the city tax but the hotel had no change so he let us go without paying 2.5 Euro as we were in a serious rush to make our train. Besides the check-out process and hotel restaurant being closed that night, it was a good/decent stay. We did get a good deal on the rate from hotels.com. I would recommend this hotel for anyone who needs to get to the TGV train station or local airport the next morning. It was nice to stay only 11 minutes drive from the TGV train station.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Jul 14, 2015

"Good"

6.0

one of the front desk staffs does not know everything. First of all, she wanted to charge the room fee which I had already paid online. Secondray, she asked us to pay breakfast which we did not have. Furthermore, there is only one bathtowel in our room. They don't have spare clean towel either!

Helpful?
D
Don
Verified booking
Standard Room
Stayed in Jul 3, 2015

"All you need......"

10.0

Although rather plain, this hotel provided all we needed for our stay. The beds were comfortable, room clean, service ok, The buffet dinner wasn't lavish but provided everything we needed, and was rather good, actually. Wish I had walked around to the back of the hotel because some photos I found on line showed it to be a nice place to relax, with a spacious lawn and wooded area.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Jun 21, 2015

"great choice! Great price!"

10.0

Love the eco friendly amenities as well as the clean room! A short drive away from the city centre makes it ideal and away from the crowd.

Helpful?