Hilton Garden Inn Jackson/Pearl

A little nosey from interstate traffic......

What to get a key while guy talked with someone luck our son was in the room and had key. $14 dollars for breakfast don’t think after $160+ for room

Staff was great

Beds not really comfortable. Pillows not very fluffy. Some thing was wrong with the microwave.

The property is older, but the staff were nice and room was clean. Breakfast was good, however they did not recognize prepaid breakfast.

It was in a very convenient spot.

I don’t have any complaints.

Great area

Wish we would have known the pool would be closed especially staying 3 days with small child.

We had a great experience staying at the Hilton. We surely stay there again!

I don’t know how this property had such a good rating. The walls were dirty/stained in the bathroom, the paint on the door frame was very noticeably mismatched. The elevator was very hot and stinky. There’s a smell that soaked into my things. I will have to wash everything I brought. We only stayed one night. The ac in the hallway was off. It was hot and humid and the old carpet stunk. The ice was mostly melted from the ice machine. I could not believe the cost for a room in such disrepair. Hilton has enough money to repair carpet, paint, ice machines, and AC. There was a couple that only stayed a couple hours and left as I was checking in. Very disappointing hotel.

I am very disappointed that I was double charged for our room and no one has called me back or seemed to care about a refund for us being charged twice. We want to stay at this location again, but being double charged and not getting help is very concerning!