Hi Surf Beachfront Resort Apartments OFFICIAL SITE

Departamento amplio y limpio, cocina equipada, hermosa vista al mar, a metros de la playa. Edificion cuenta con piscina exterior e interior, jacuzzi y sauna.

LLegamos despues de la hora de check-in, nos dieron las indicaciones para sacar las llaves de la caja fuerte. Solo estaba la llave de la habitacion, pero no el sensor para entrar al hotel ni para usar el ascensor. Llamamos al numero que indican y no hubo respuesta. Despues de perder mucho timpo logramos entrar gracias a que otro huesped que iba entrando, pero no podiamos usar el ascensor. Seguimos llamando por telefono sin respuesta, enviamos un mail que hasta el dia de hoy no contestaron. Despues de perder mucho tiempo salio una persona de una habitacion del primer piso y nos dio el sensor. Pesima comunicacion.

The location was great, pools were good value

The unit was not presented in a satisfactory condition upon arrival. There was sand across the dining table and floors, and the pots and pans had not been properly cleaned. Additionally, the main shower was malfunctioning, with dangerously hot water leaking. There were also no spare rolls of toilet paper provided in any of the bathrooms, requiring us to purchase our own supplies. Upon departure, the gentleman downstairs was not welcoming or communicative. He did not enquire about our stay or offer any form of courtesy interaction when we returned the keys. Overall, given the price paid, the experience was very disappointing and did not meet expectations.

The location was great, the sea and beach view from the lounge was excellent and my wife and my friend and her kids were very happy about the location.

Didn't like the service part, in the master bedroom where myself and my wife stayed, there was no exhaust fan in the en-suite which was too strange, the air-conditioning unit was dripping water which I've reported to the reception, only a small round sized soap was provided for 6 nights stay which was totally unacceptable, towels provided on check-in was the only ones for the whole stay and no bed sheets were changed through out the week which was totally shocking, a couple staying for 6 nights and no cleaning was done and when I asked the reception they told me it's only after 7 days, you charge so much money for the accommodation and don't provide these facilities? it's totally unprofessional, in the next room my friend was staying with two kids 3 and 8 years old and had the same issues, we were washing and drying towels on a daily basis on our own, Thanks God at least a washing machine and dryer was provided, no tea bags and nothing of that sort was provided, if you take care of these facilities then the stay would become more comfortable and memorable.

Excellent location, beautifully kept facilities, the tram stop at the back door stop made travelling about easy. Our 3 bedroom apartment was very clean and had everything we needed for a comfortable stay with our two mid-teens I highly recommend Hi-Surf Apartments l.

Nothing to dislike.

the very friendly staff. very lovely couple

The view and not to close to the noise

Only 1 bin bag for 2 nights was strange, not a spare in the bin to replace

Excellent location. Only two stations away with the tram to Cavil station. Station just outside our unit. And only .50c at the moment. Cant argue with that. Beach only across the esplanade. Nice walking and nice coffee around the corner. There were four of us and one use a walker and easy access into hotel for her. We all enjoyed ourself and thank you Hi Surf, see you!