Plantation Bay a Real Resort with a Real Spa

A lot of things to do within the resort. Resort is clean and quiet. Staff are friendly and accommodating. Will definitely come back!

Fantastic hotel with an incredible lush setting around a lagoon. Walking distance to a small beach with great snorkeling. Room was clean, spacious and really comfortable. Service was amazing. Shuttle around the property for luggage delivery and to access all of the restaurants and amenities. Spa was beautiful and relaxing. Would highly recommend this hotel and we will definitely stay there again.

Orbitz Customer Service has been very helpful all the time. I encountered problems during my stay but Orbitz never failed me. They are very accomodating and is always willing to resolve the issue

Excellent rooms, relaxing environment, great diner options

Great facility - the existence of a pickleball court was a plus!!!

This was my third time to stay at Plantation Bay. I love the concept and the ease of getting around. Any comment i have would be on the food side. I find the menu to be a bit better than basic, hiwever still tasty. If you would like a good steak or lobster, its not there. I belive the staff could handle a fine dining experience, they were great. Would i go back? Yes i would!

This place is amazing, but the food lets it down big time. The rooms, pools, activities and staff are all brilliant but the food choices are limited. I am vegetarian and looked at the menus before we booked and there seemed a reasonable choice but several dishes were not available and what I did eat was mostly too salty or too sweet in Palermo and Kilimanjaro. Fiji was the only good restaurant and so we ate there every night after trying the other two. The last point that really let it down is very personal to me but sets the standard. I had requested alternative meal option to dairy and was told this was not an option. I took a taxi 5 mins to the nearest 7-eleven and purchased my own. I have stayed in hotels all over the world and a true 5 star would not let a guest do this, especially when I informed them of what I planned. It is a shame as this is a 5 star resort on many fronts but the food options really do let it down. Vegetarian dishes are not labelled on the menus either. One other small gripe is the simulated rocks on the floors of the lagoons that are paired the same colour as the floor and the first you know of them is when you have stubbed your toe or tripped over!

I appreciate the no tipping policy. We expected to tip to every single service and were quiet surprised that it was not a practice. We would definitely come back as it was relaxing stay.

Very friendly staff. Massage specialist were very kind and provided great service.

I went there for my honeymoon and by far this was the best resort i have ever stayed in. Best experience,amazing staff , very accommodating to any request and made it happen . Thank you