Holiday Inn Kenilworth - Warwick by IHG

Was clean and food was nice.

Groups of children banging doors causing so much noise running around all the floors we couldn’t get to sleep till after 1am we came from Edinburgh had been awake since 5 am drove 6 hours for our girls dance competition couldn’t get to sleep due to the children (boys from football group) and (girls from a cheerleading group) being unattended by there parents while they where in the bar the boys pulling there trousers down in lifts infront of our younger girls and they where just going up and down in the lifts so other people couldn’t use them was ridiculous even the staff where struggling to control the situation but they tried there best because manager wasn’t there, Can’t fault them. But our girls suffered today at competition due to this and it’s very ridiculous how nothing could done because they were a large group but everyone else had to suffer! Even the staff said there had been so many complaints I won’t be back at this hotel and I am taking this further to get a refund and possibly leaving a bad review. We had video evidence of this and I also had girls screaming in few rooms down for me.

Easy to get to no big problems a little run down some areas could do with a little paint but for our stay 2 night was fine

Hard to get ice for some reason no ice ?

Quite

Nearly 170 pounds per night don’t even offer one bottle of water . Aunts on the breakfast table

Location , cleanliness

Nothing

The room and the location.

Dirty cups, fly in sandwich, replacement had slimey salad. Very little toilet paper on arrival. All eventually sorted.

Well presented good family room

No shower curtain upon arrival at midnight, long delay upon reporting again in morning , staff very nice and accommodating and eventually gave us access to another room to be able to shower . But with a late arrival and early departure with two children not ideal

The breakfast with kids eating free was good value

The room was hot We stayed Friday night and our room was right opposite loud venues making noise The window wouldn't close so we couldn't shut the noise out The carpet in the room was loose One plug socket in the whole room spare to charge devices