Candlewood Suites Aurora-Naperville by IHG

The bed was comfy

This hotel was the nastiest hotels I've ever stayed in. Lobby had trash all in the floor, hallways too! Our room had a dirty dried up coffee pot with a used filter still in it. Dishes dirty and the bathroom had no towels for showering. We asked for extra pillows and never got them either. 10 out of 10 would NOT recommend

The hallway carpet on the first floor was dirty, the microwave wasn't clean, the price was high for a below average facility

The kichen

Nothing

It was dirty

It was Quite

Room was dingy pillows had stains in them and the water in the shower didn’t run out the tub right away either also had spiders crawling on the curtains

Maybe i would add more information's about how to order sth for breakfast but in general this was not a problem in my case.

The air conditioning was so squeaky and loud that we couldn’t use it. Hot sleeping. We were on the third floor and the water pressure in the bathroom was a drizzle.

Hallways on 2nd floor smelled like dead fish, air conditioning didn’t work called front desk at 7:45pm 5 times with no answer, went down and no one there. Room was dated and dirty

I made a reservation through an app. They gave me a confirmation number, but when I arrived at the hotel, the person at the front desk told me there was no reservation in the system.

I made a reservation through an app. They gave me a confirmation number, but when I arrived at the hotel, the person at the front desk told me there was no reservation in the system.

Staff was excellent

The staff were excellent.