Dalesgate Hotel

The hotel is no way a three star at the very best it only a two star And the communication was very poor as we were not told about a change of room to after we phone management. I Also felt that the sheets on the bed are not clean and we decided not to stay that night because we thought the hotel was so poor

Nice friendly, clean & efficient. Will stay here again. Thank you.

Good breakfast, quiet location

Good base for the area

The hotel was a self checknin and as we booked through a third party(Hotels.com) we disnt get a code to enter. We had to call a tel number on the board outside. After a few dead calls we eventually got a call back and were told the code. Woukd have been a better experience if we had the code. But was ok

Good: Quiet, convenient location, easy parking, comfy beds, really excellent breakfast. Not so good: No-one on reception after 2pm, felt a bit unstaffed (but the breakfast crew were very friendly). Also, WiFi/TV reception was a bit hit and miss (but that's a first world problem, not a biggy).

Once I had worked out how to get into the hotel the stay was pleasant. Room fine with comfy bed. Staff at breakfast friendly and food was good.

Make sure you receive the code for entry BEFORE you arrive. I didn’t receive it! Called the 0800 number and eventually got access. The hotel and room is very dated, it felt like going back to the 70’s. I could not stand properly up to urinate in the toilet the space was so tight. Bed creaked when you sat/laid on it. On a more positive note, the breakfast choice is superb. My partner had a full English breakfast, it looked delicious. I had a continental breakfast. Excellent! Not worth £80 stay for 1 night.

We stayed 3 nights, found check in easy as code is last digits of phone number. Room was clean, tidy and cosy, plenty of space. Bed was a little to soft but was ok. Room a little dated but as under new management understand that in time they probably get updated, would hope plug points be closer to beds if renovated. Shame the bar area isnt open as we were down visiting and had to go elsewhwere to meet friends. Carpark ok but the potholes on way in are extreamly deep and had to avoid the van parked end of entrance also. Not so easy to manoeuvre around with the potholes also trying to avoid. Door from carpark into hotel could do with a soft closing spring as from 630 onwards all it done was bang with pwople entering or leaving the building. Breakfasts were delicious plenty of options and enormous helpings, could perhaps offer yoghurt and musili also. Will rebook when returning as good location for our needs and no noise.

Possibly the worst hotel I’ve ever stayed at Arrived no receptionist Called to find no detials sent to access property Finally got into room Room tiny, damaged walls, bed uncomfortable and need to be 5ft to walk around room Overall experience #shocking