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9.4 / 10 Guest Rating

Pier House

Harbour Front, Charlestown, St Austell, England, PL25 3NJ, St Austell, GB

Pier House - main view

About the Property

Breathtaking Views & Modern Amenities
Take in stunning views from the terrace and stay connected with complimentary wireless internet access.

Dining & Relaxation Options
Enjoy the convenience of dining at the on-site restaurant or order in with room service. Unwind with a drink at the bar/lounge after a fulfilling day.

Convenient Location & Nearby Attractions
Explore the historical district of St Austell with a stay at Pier House, located within a short distance from attractions like Charlestown Harbour and other scenic beaches.

Indulge in comfort and convenience at Pier House for an unforgettable getaway in St Austell.

Facilities & Amenities

Health or beauty spa nearby
Hardwood flooring in public areas
Free WiFi
Terrace
Street parking
Wheelchair accessible
Outdoor furniture
Front desk (limited hours)
Smoke-free property
Health or beauty spa nearby

Important Information

Check-in & Out

Check-in
Check-out10:30 AM

Property Notes

Take in the views from a terrace and make use of amenities such as complimentary wireless internet access.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.4
Exceptional170 verified reviews
AI Summary

Guests highly rate the exceptional service and frequently praise the delicious food.

Categories

Cleanliness9.2
Service9.7
Location9.2
Room Quality9.6
Amenities9.2
Value for Money9.1
Food and Beverage9.7
Overall Experience9.6

Select topics to read reviews

S
simon
Verified booking
Standard Room
Stayed in Mar 27, 2025

"Excellent"

8.0

Overall good. The refurb p l

Helpful?
C
clairen771
Verified booking
Couples
Standard Room
Stayed in Mar 21, 2025

"Impromptu one night stay"

10.0

Impromptu one night stay at the pier House. I cannot rate our stay highly enough. From booking to leaving the service was exemplary. The hotel has been well refurbished and nothing has been overlooked. The staff were delightful, going the extra mile. The food was great. We will definitely return.

Helpful?
P
Pioneer60614517534gbGB
Verified booking
Couples
Standard Room
Stayed in Mar 18, 2025

"Wonderful stay at The Pier House"

10.0

We had a fantastic stay at The Pier House! The location was absolutely lovely, offering beautiful surroundings and a relaxing atmosphere. The service was excellent, with the staff providing warm and friendly hospitality that made us feel truly welcome. Our room was very comfortable, featuring a spacious shower area that added to our overall comfort. To our delight, we even received a complimentary room upgrade, which made our stay even more special. The hospitality was top-notch, and we fully enjoyed every moment. Highly recommended!

Helpful?
A
anthonybN9905KF
Verified booking
Couples
Standard Room
Stayed in Mar 17, 2025

"Harbour view."

10.0

We had a lovely 3 night stay at The Pier House Hotel. Luxury room overlooking the harbour. Dual aspect windows. This "room" was almost a suite with stairs leading up to a landing/study and a very spacious combined bath and shower room. Good dining and social life downstairs in the bar, with very friendly staff. Relaxed breakfasts - nothing was too much trouble. Highly recommended.

Helpful?
F
F9000PLnikkiw
Verified booking
Business
Standard Room
Stayed in Mar 17, 2025

"What a gem!!!"

10.0

Wow, what a gem of a place!! i was reluctant to write a review, just purely based on being selfish as i didn't want to share this beautiful hotel with anyone!! The hotel, service and food were all amazing, and i didn't want to leave. the sunrise is beautiful over the harbor. all i can say is this is a truly amazing place and I will definitely be booking this hotel again this year when i return.

Helpful?
P
Pauline
Verified booking
Standard Room
Stayed in Mar 17, 2025

"Exceptional"

10.0

Have a wonderful stay. The room was fantastic and was upgraded to a king size room from cabin room. The whole interior is immaculate and the breakfast was delicious.

Helpful?
6
696mandyc
Verified booking
Couples
Standard Room
Stayed in Mar 15, 2025

"Fantastic March Break"

10.0

Another fantastic stay at the Pier House. Room 21 is our favourite so far, the huge corner window seat was perfect for wave and people watching. The bed was really comfortable and everything was of a very high quality. The staff are lovely and so friendly. Breakfast was excellent and the evening meal was good but not so keen on the latest menu options, but that’s just our personal preferences. We’ll be back!

Helpful?
T
Tim
Verified booking
Standard Room
Stayed in Mar 11, 2025

"Exceptional"

10.0

Superb hotel in a fantastic location, with excellent staff, lovely rooms and great food and drinks on offer.

Helpful?
J
Jason
Verified booking
Standard Room
Stayed in Feb 24, 2025

"Exceptional"

10.0

Fantastic place, great accommodation, lovely rooms, nice food and drink. Location could not be better. Staff were wonderful, friendly and chatty. We will be coming back. The only improvement we can suggest is for the doors to rooms to have soft closing mechanisms as the doors constantly slam shut.

Helpful?
A
Ash
Verified booking
Standard Room
Stayed in Feb 23, 2025

"Exceptional"

10.0

Third time staying at The Pier House and it still excels. Staff are always fantastic, food is great and the accommodation is perfect. I’ll be back again for another stay.

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