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9.4 / 10 Guest Rating

Pier House

Harbour Front, Charlestown, St Austell, England, PL25 3NJ, St Austell, GB

Pier House - main view

About the Property

Breathtaking Views & Modern Amenities
Take in stunning views from the terrace and stay connected with complimentary wireless internet access.

Dining & Relaxation Options
Enjoy the convenience of dining at the on-site restaurant or order in with room service. Unwind with a drink at the bar/lounge after a fulfilling day.

Convenient Location & Nearby Attractions
Explore the historical district of St Austell with a stay at Pier House, located within a short distance from attractions like Charlestown Harbour and other scenic beaches.

Indulge in comfort and convenience at Pier House for an unforgettable getaway in St Austell.

Facilities & Amenities

Health or beauty spa nearby
Hardwood flooring in public areas
Free WiFi
Terrace
Street parking
Wheelchair accessible
Outdoor furniture
Front desk (limited hours)
Smoke-free property
Health or beauty spa nearby

Important Information

Check-in & Out

Check-in
Check-out10:30 AM

Property Notes

Take in the views from a terrace and make use of amenities such as complimentary wireless internet access.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.4
Exceptional170 verified reviews
AI Summary

Guests highly rate the exceptional service and frequently praise the delicious food.

Categories

Cleanliness9.2
Service9.7
Location9.2
Room Quality9.6
Amenities9.2
Value for Money9.1
Food and Beverage9.7
Overall Experience9.6

Select topics to read reviews

L
L5740JNjosephb
Verified booking
Couples
Standard Room
Stayed in May 13, 2025

"A great weekend away"

10.0

It was a Great stay, lovely spot right on the dock surrounded by nice places to eat and a direct route onto the coastal path. We also had a very nice breakfast in the morning which we were surprised to find was included in the price. All staff friendly and helpful and room in great condition.

Helpful?
E
emmamV2847WI
Verified booking
Couples
Standard Room
Stayed in May 12, 2025

"An amazing stay!"

10.0

We had an amazing stay. The staff were lovely, and the room was very comfortable! There were great extra touches like a dry robe and bag to borrow for the beach. We were lucky with the weather and hit Charleston in perfect sunshine. I would highly recommend staying here.

Helpful?
G
garysQ9614KDgbGB
Verified booking
Couples
Standard Room
Stayed in May 6, 2025

"Brilliant time had by us both"

10.0

What an absolutely beautiful experience, lovely room, lovely friendly staff, beautiful decor, fantastic setting., food was great to top it off. A great weekend. Would highly recommend and will definitely return hopefully sooner rather than later.

Helpful?
C
charlesoD5174HT
Verified booking
Couples
Standard Room
Stayed in May 6, 2025

"Wonderful weekend"

10.0

The hotel was in an ideal position The staff were very welcoming The room was excellent with a great view The bed was super comfortable with superb bed linen The food for breakfast and in the evening was very good All the staff had been well trained and had a professional easy going nature and nothing was too much trouble for them All this added up to an excellent weekend Our room number 10 was amazing and very characterful but unfortunately my wife damaged her knee on the South West path and the stairs in the room became a bit of a challenge.The staff suggested a change of room for our last night which very much appreciated and made life a lot easier

Helpful?
S
S1938FMbarbaram
Verified booking
Family
Standard Room
Stayed in Apr 29, 2025

"Excellent"

10.0

In spite of the wind and rain outside we received a very warm welcome when we arrived at The Pier House. Our room was comfortable and the food in the dining room that night was superb….the sole was amazing! The staff bent over backwards to accommodate (and feed) our granddaughter when she arrived somewhat unexpectedly that evening too. Nothing seemed to be too much trouble. I never usually write reviews but felt that The Pier House definitely deserved recognition for service above and beyond. Would highly recommend!

Helpful?
S
Stefan
Verified booking
Standard Room
Stayed in Apr 17, 2025

"Perfect stay!"

10.0

It was amazing. And very friendly and cosy.

Helpful?
J
John
Verified booking
family
Standard Room
Stayed in Apr 8, 2025

"Exceptional"

10.0

Staff and rooms were excellent - only disappointment for me was no alternative pillows- they were feather filled and to soft for me I prefer a firmer one - also a lot of building work going off nearby which isnt anything to do with the pier house but consequently it looks very untidy and denies access to the pier itself !

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Apr 7, 2025

"Average at best"

6.0

Very noisy building, heavy footsteps/snoring/showers all audible. Front of house couldn't/wouldn't move our room. Bar next door had blaring music all day and to 11pm. Food not the best. Breakfast service slow even though there was only another table being served.

Helpful?
J
Jeannette
Verified booking
Standard Room
Stayed in Mar 29, 2025

"Look forward to returning!"

10.0

Amazing stay at the Pier House! Staff were so kind and attentive. Rooms brand new - spacious and comfortable. Right on the beach, coastal walk. And restaurant delightful - generous portions of wonderful local foods and great wine. Lively scene indoors and out, yet peaceful and quiet up in room. I highly recommend and look forward to returning.

Helpful?
G
Giles
Verified booking
Standard Room
Stayed in Mar 27, 2025

"Exceptional"

10.0

Lovely friendly people, gorgeous room

Helpful?