Hartnoll Hotel

Had a work Christmas party .. for some reason the hotel thought it was acceptable to allocate where you sit .. and are not happy if you move . I understand this makes their job easier as they know where to deliver the pre ordered food , but , friends separated etc . Customers should be able to chose where they sit . Food was ok , starter very small ( but delicious) main was a really good portion but the meat didn’t looked cooked properly.. I saw several being returned, I just chose not to eat most of mine . As soon as dessert was eaten we had to give up our table to enable the staff to set up for the disco , was told to go to the casino table ( pointless gimmick ). I must say , I had high expectations for the dinner / night but unfortunately they were not met . Wouldn’t rush back .

stayed at this hotel for a wedding we decided to stay a bit longer so we could use the spa this hotel could do with a change of management and a customer service adviser we complained at the hotel and got nowhere so sent an email when we got hone but this was never answered which is a shame as when we booked we thought as it is fairly close to home we could use the hotel and spa often would not go again even if someone paid for it

45 minutes after we arrived, the food arrived. It had taken a while to catch a waiter's attention as it did when we wanted to order our dessert. We are regular visitors to lunch at the Hartnoll and it was sad that in the absence of a senior waiter, chaos was the result. When we queried why it had taken so long to get our meal, the waiter said it was because every body had arrived at once. Poor excuse; most restaurants ensure that table bookings are spaced out to avoid this. When we were waiting (for quite a long time) to order the dessert, the waiter seemed to think that clearing the adjacent table was a priority rather than attending to the current customers! The food was OK.

Thank you so much for a wonderful stay at the hotel. All staff were first class and nothing was missed. Rooms were very clean, tidy and comfortable. The atmosphere was buzzing from the moment we walked in the front door to reception. Location just off the M5 was first class. Value for money and that can be seen in the first class food that they serve. The food was exceptional and it made for such a great weekend to celebrate my daughters engagement. Please pass on our thanks to all staff for making it so special for my daughter and her future husband.

Stopped by and had a lovely lunch. Food was delicious and service was great. Choice on the set menu was very good. We will definitely call in again.

Very warm & friendly welcome Helpful staff Nice lunch Lovely surroundings Very clean & tidy facilities Really enjoyed our sandwiches

My friend has booked a lunchtime meal for a few of us. I have perused the menu but cannot find a wine list. Most hotels/restaurants display a wind list, I find this quite strange that it is not on their website. After our visit I will review our experience.

We went back to the Hartnoll hotel and stayed for dinner, bed and breakfast and it is as good as it ever was. Nelson and David were looked after your every need and personalised the experience. The food was top quality as it always is. A great hotel, with great staff and great food 👍

We attended the mid Devon show and the hotel was only 3 mins from the showground and only just off the motorway so easy to find! We booked into the dog friendly annex, plenty of room for the 2 of us and one dog. Lovely bathroom and was nice to have our own front door, made it easier to take the dog out for the toilet. Staff we really nice and couldn’t do enough for you. Garden was lovely and was allowed to let the dog off to play with his ball. Comfy bed and good breakfast, would definitely recommend and would stay again.

Visited for one night as a birthday treat for my husband. We ate in the restaurant and the food was outstanding. The superior room was very nice and very clean and comfortable . The staff were excellent and the spa was lovely. Nothing to complain about with the beautiful hotel itself. Unfortunately our stay was spoilt because of the incredibly loud music playing from the garden which the room overlooked. It was playing when we arrived at 4pm until very late at night … midnight! This was clearly a private function in the garden. It was impossible to sleep with the constant base beats of the dance music. It was like trying to sleep above a night club. This absolutely ruined a lovely night away. Constant noise for all those hours. The stay wasn’t cheap so to feel like your staying in a council estate with noisy neighbours and not the countryside is a huge disappointment to say the least! I would suggest that the management warn guests that there is an event booked so they can have an option to cancel and rebook. What would have been a lovely experience became a terrible one.