Sunset Beach Resort

Check in was easy. The check in desk/gift shop/ice cream shop/game room is something to experience. The bed was top notch. Having a microwave and refrigerator were appreciated. And the hvac controls have a “fan always on” button which provides the white noise some of us need at night. The cafe by the beach is excellent. Great food, reasonably priced with friendly staff. Minor quibbles with the room not having facial tissues or cups for the coffee maker and a dirty mirror. Location was good for visiting Kiptopeke and other local points of interest.

Terrible condition needs extensive repairs and maintenance. Had to make my own bed, not given the room I had requested, had to keep bothering the front desk to get anything ( no toilet paper or cups for the coffee maker) rooms weren’t cleaned at all during our 4 days there so sand was all over. Wouldn’t recommend ever staying in the hotel which was really a run down motel. The campground looked decent though.

The location is good but the property is dated. Resort is an exaggeration. Rooms need renovation for the amount they cost. Staff were friendly, but untrained and ineffective. Took way too long to check in and check out at the office even though there were 5 people behind the counter.

Cleanliness is #1 for me, towels looked like they weren’t washed only folded and placed back for next visitors, Safety door in room 206 has huge gaps at the bottom looks like anything can come inside. Room floor was gritty with sand or dirt. No one answers the phone I’ve called well over 20 times to front desk.

It has an amazing pool and great access to a nice beach on the property.

Great customer service. Property is old. Room is ok. Beach is nice. Parking is great!

Very disappointed overall. Personnel were friendly although property is going downhill and no hotel services at all. Does not even have an ice machine. Beachside Bar & Grill was good and a credit to the site. Pool was also nice.

I was staying in the hotel area of the property The door locks did not installed properly, Very disappointing for what the room charge was for one night. I would not give it one star. Bath tub drain was rusted and there was mold around the tub enclosure. Water would not turn off so the tub faucet dripped all night. The sink did not drain properly. Curtains missing. Art Work missing. The freezer needed to be defrosted. No bedding for the pull out sofa bed

No staff

The worst Motel (not hotel) I have ever stayed at. Room was musty, sheets were faint, broken glass out side door. Only 2 towels, no bathmat. Checkin took over 20 minutes.