Protea Hotel by Marriott Zambezi River Lodge

Direct location by the river

You feel lonely in that huge dining room, because there were no people

Niesamowite położenie tuż przy rzece. W tym roku poziom rzeki był bardzo wysoki, więc woda sięgała ogrodzenia. W pokoju wygodne łóżko, czysta pościel i ręczniki. Butelka wody, czajnik, moskitiery w oknach. Bardzo miły i pomocny personel.

Hotel ma czasy świetności za sobą. Wymaga remontu. Ogólny odbiór jest pozytywny, ale bez wgłębiania się w szczegóły. Popękane ściany, sufit. Wszystko to trzeba odświeżyć. W restauracji brakowało produktów do sporządzania dań z karty, np. ryby. Dania smaczne. Stoły wymagają genialnego mycia.

Staff superb - friendly and helpful. The room was spacious with a comfortable bed, and had a fabulous view across the Zambezi.

The mosquito netting had holes in it, which I had to fix with micropore tape. The door handle/lock had a piece missing inside so it was impossible to lock the door from the inside - and I was isupposedly in a VIP room.

Facility did not offer as advertized

Cancelled my stay and stayed at different place

Bedrooms have not been renovated for many years. Pool out of service. Restaurant service very very slow.

I liked our room.

The towels were old.

Breakfast was well prepared and delicious.

I suggest that the rooms be upgraded a bit and a total revamp of bathrooms.