Protea Hotel by Marriott Zambezi River Lodge

The rooms were a fair size and we could park next to our room to unload all our bags easily. Dinner in the restaurant was great. We have not had great luck with meals in hotel restaurants on our trip and this meal stood out.

The rooms are very old fashioned and need to be upgraded to 2025! The carpets had marks on them and the duvet was too small for the big bed. There were also not enough blankets in our room and we had to ask at reception to get us more blankets. The coffee station was not well stocked and we could only make one weak coffee each in the morning. On top of everything we had a big tree in front of our room and could not see the river.

The staff were very friendly and helpful.

The facilities do need a bit of renovation, not used to Protea Hotels looking like this. A small bottle of water was supplied, 330ml, as the tap water is not safe for drinking. Had to wait until 10 in the morning for the bar to open for a refill.

The view only

The rooms are outdated The bathrooms are terrible Food is not great Facility is run down Pool is green

Only Liked the Fact that you could be on the edge of the Zambezi River

The Rooms are outdated and need a revamp, the Gardens are terrible and have had no up keep at all, food is very overpriced and not that great either, the breakfast was really poor had like 3 options to choose from also no bacon for a 3 start Hotel is not acceptable service at bar counter was very slow no one checked up on you. Overall rather book some where else.

Location

Rooms are becoming old and the cleanliness is not as earlier and the water from bathroom and toilet was brown in colour making one uncomfortable to bath using the coffee brown water from the shower.

The staff won us over. We had a delicious dinner here.

This hotel seemed a bit shabby. Operating on a shoestring. We were first sent to a room that wasn’t clean, empty bottles strewn around on the lawn outside and twin beds. Olivia was quick to find a clean room with a queen bed. Room was shabby but clean. Little to no WiFi, breakfast was not great but adequate. Once again Olivia was very helpful with other issues.

For the price the room should have had a mini fridge to keep items in. The water was brown with no information as to why that was

the service was very reluctant