Hotel Royal International

The hotel was easy to find, the staff work hard and are polite. The room was clean and spacious. The only bad part was the smell in the hotel lobby area. I don’t know what was area.There was a bad smell that the staff worked on but couldn’t seem to get rid of it.

No air conditioning meant window open. Ring road very noisy all night. However exceptionally clean and excellent breakfast. Room was large and very comfortable.

Selected hotel on basis of comfort/ price and was very happy with the result. The building is perhaps a little lacking in character, but as a single traveller on a budget making a short stay, that wasn't a problem for me. Desk staff were excellent, unfailingly welcoming and patient with my lack of German language. Typically for Germany, the breakfast buffet provided a wide range of simple tasty food. Very interesting city with rich musical and political history, which can be experienced through the superb Opera house and concert hall, several museums and historic houses. Fascinating mixture of buildings from the many stages in the city's development over the past 500 years. Try getting out of the centre into the more residential areas

Very fine hotel, excellent breakfast and ideal location within 10 minutes or less of Altdstadt.

The hotel is basically good, but we had a horrible problem with the front desk. I was leading a group of 15 students and there was no laundry price list in the rooms or at the front desk. When we asked about prices, the person at the desk told four of us that "he thought" it was priced by the bag and he quoted a rather reasonable per bag price to us. When the students got their laundry back, the price was anywhere from three to four to five times the price that was quoted! When I asked to speak with a manager, one was never available and none of them had the courtesy to call me as I had requested to try to find a solution. The young people running the front desk were of no help and one of them was incredibly rude. We never resolved the problem, so the poor students was held hostage and forced to pay the enhorbitant price - everyone was furious. One of the student could have purchased all new clothes for the price she paid to have her laundry cleaned! We had laundry lists in every hotel we stayed in before and after Leipzig. The management of this hotel is very unprofessional and this experience ruined our stay in Leipzig - we will never again return to this hotel and we strongly recommend you avoid it.

I had a group of 15 stay here for four days. This hotel is basically very good and, if all had gone well, I would have given them a high 4 star rating. But we had a major problem and it was due to the fact the hotel does not publish their laundry price list like ALL good hotels in Europe. We were told an incorrect approximate charge per bag by a very kind staff member who was trying to be helpful but should have never said anything about the price. When the laundry was delivered, the prices were outrageous and the most expensive I have ever seen for one bag of laundry - one bag was three figures! (unfortunately, we are not permitted to put specific prices in reviews!) The person charged the highest price, could have purchased new clothes for less money than the cost of the cleaning! I tired three time to see a manager to resolve the problem but they were always busy or not available; I requested they call me and I was never contacted. There was no manager on duty when we checked out. The night before I tired to speak with a manager and a very rude front desk employee told me there was no one available and there was nothing she could do - to my knowledge, she was the only one on duty and was representing the hotel. After I insisted, she called an assistant manager who told her to tell me there was noting that could be done. I found this very unprofessional. After this experience, hopefully they will provide a price list for laundry services in the future.

A short walk from the central train station. Local attractions are within walking distance.

The two key themes were a lack of facilities and poor service. 1. Unfriendly welcome on check in - dingy, small front reception. Had our details wrong. 2. Asked for an iron and ironing board. Thrice. Finally had to go down to reception and ask them to fetch me one while I waited. Got the iron but the ironing board was too much of an ask. 3. Booked a room with kitchenette. When we got there the kitchenette wasn't working. Asked three people over three days and got three different responses. Fourth response - "Well, of course it isn't working, it's not installed." Was finally begrudgingly sorted on day 4 of our stay. Given this is why we booked this room in the first place, this was infuriating. 4. However no cooking utensils or cutlery was provided rendering it useless. We almost moved out at this point but had paid in advance. 5. Our room was supposed to come with a 'coffee/tea maker'. Turns out this was a kettle. 6. Our room was supposed to come with 'climate control'. Turns out this was opening the windows as there were no fans, no aircon, and it was 34 degrees all week. It was horribly unpleasant. 7. Breakfast wasn't of the quality one would expect at a 4* hotel. To be fair, nothing was. All in all what should have been a relaxing family holiday was unnecessarily stressful. This is the worst 4* hotel we have ever stayed in. Needless to say we won't be coming back.

Rooms information were not accurate. We needed one night stay for 6 people. We were given a Family Suite for 4 people and we had to request another room for the other 2 people. When we arrived to the rooms we realized the Suite was huge, it would have fit us all. Two separate rooms, 2 double beds and 1 sofa bed would have slept the 6 of us. The Hotel looks amazing on the outside, but needs updating in the rooms. Breakfast was ok. Location was amazing. We just needed to sleep there for one night.

Everybody made us feel very welcome. Staff were really friendly. We had a huge room with a very big, comfortable bed. Breakfast in the room on a Sunday morning was a real treat. We really enjoyed our stay. The location was perfect for day trips into other cities like Dessau. Great hotel, we would certainly book again.