Staybridge Suites Oklahoma City by IHG

The laundry facility was in poor repair with only one washer and one dryer working. Washer was moldy.

This is a nice hotel, and it is a little dated a little. But that is okay with me. We had a nice rest, and they let us grab breakfast before it was time to serve. My granddaughter had a basketball game at eight am across the town, which was great because we had seven grandbabies with us, so that was a huge blessing.

Room keys hardly worked. Room was smelly so was hotel of must and cigarettes. Furniture worn out. Shower was dirty. No shampoo or soap.

Upon arriving at the hotel, the checkin took forever. The first room was not the sale room that I paid for. The second room I was put in was not cleaned and did not have sheets on the bed. The 3rd room was fine but the remote didn’t work and there was absolutely nothing in the cabinets to be able to use the kitchen like most hotels offer. I also requested my room to be cleaned one day and they never came. I requested a cleaning again and the lady came in while I was still there and had a terrible attitude. The soap dispenser was empty, there was no hair dryer, no iron, etc. They also could not provide me with a hair dryer. In 2022, what hotel doesn’t offer a hair dryer. The last of my 10 days included my truck getting broken into with several items stolen. Of course they have no cameras. This is the worst hotel I’ve stayed at in a long time and I stay in many.

Was amazing and felt right at home loved the kitchenette set up and spaciousness

Nothing

The first room air conditioner was broke, switched me to another room. That room had problems with the key card. When I needed key to be rescanned there was no one at front desk or anywhere in the hotel. Front desk person returned 15 minutes later saying that she needed a break. Kitchen had not utensils, plates glasses ect. The hotel seemed very run down.

Hotel did not have hot water in room 404 an had to change room next day because they didn’t have any more room when I check in

Multiple light bulbs out in room. Killed a roach in room. Breakfast was always late and staff were not keeping up with demand.

Our room didn’t look like it was cleaned, we had no soap in our room, it had a musty smell.