Le Meridien Towers Makkah

Very good

Nice staff

Very spacious, newly renovated with clean carpets, included kitchen with microwave and living area.

Good hotel and very decently priced. Not the best location as you need to take a shuttle to the Haram. There are many though, but it is still an inconvenience. Most days they didn't put enough towels in the room. There is also literally nothing close by, within walking distance. To even go to a supermarket meant a trip on the shuttle.

Yes it was quite comfortable living and it's arrangements for busses was excellent. It's breakfast was meeting all my and my family requirements. One thing that annoyed me is that they did not provide locker in the room otherwise hotel room and ambiance was comparable with other star hotels in Macca.

The hype created for this hotel is much more but the real experience is that they are just average hotels. Families who have experienced nearby hotels near masjid ul haram are requested not to indulge in that hype.. Because reaching to that hotel after ever prayer and then get back to Masjid from that hotel is such a hassle...

Review: Pros: The hotel offers a convenient 24/7 shuttle service to Haram, which is a major advantage for guests. Cons: Room Service: Housekeeping is quite limited. During our 6-night stay, room service was provided only twice, and only after multiple calls to the reception. Even then, the quality of cleaning was below expectations. Amenities: The facilities do not meet the standards of a 5-star property. Based on our experience, these towers seem more like a 3-star hotel, merely leveraging the Le Meridien (Bonvoy) brand name. Staff: The attitude of the reception staff, especially local employees, was disappointing. They were often rude and lacked fluency in English, which is critical given that the majority of guests are non-Arabic speakers. Room Access Issues: The key cards frequently malfunctioned, particularly in Tower 8 on the 11th floor. This required multiple trips to the reception in Tower 5 to get the issue resolved, as there was no assistance from room service or staff. Guests are left to handle such problems on their own. Room Lighting: The room had only two small ceiling lights positioned at the top of the glass window. To compensate for this, five different lamps were provided, but the room still felt quite dim. When traveling with a child, we prefer a well-lit room, and this was a major drawback. This property needs significant improvements in service quality, staff training, lighting, and overall amenities to justify its branding and star rating.

We had the privilege of staying in the Royal Suite for 10 days, and I cannot express enough gratitude for the exceptional experience we had. By the grace of Allah, this is the first five-star hotel I can truly describe as offering complete value for money….The shuttle service to Haram was phenomenal—undoubtedly one of the best in Makkah, in my humble opinion. We opted for the Indian full-board meal plan; while the variety was modest, the quality and taste were exceptional, Alhamdulillah. The hotel also features a well-equipped market where we found everything we needed—medicines, food items, a hair salon (better priced than the Clock Tower ones), and even clothing essentials like Ihram, all at competitive prices….For Ziyarah or visiting Masjid Aisha for Umrah, drivers are conveniently available outside the hotel 24/7…May Allah bless this establishment and its staff. God willing, I look forward to returning in the future, In Sha Allah. A truly remarkable and memorable experience—keep up the excellent work!

Supportive staff multiple choice in breakfast Shuttle services superb with no disruption. Will book next time. Obaid very helpful in restaurant.

A good experience for a five-star hotel and at a good price. It is worth trying again. As for the restaurant, it was okay and the room was good. As for the reception, it was smooth and the treatment was good. I hope to repeat the experience again..