Seneca Niagara Resort & Casino

Location was very good, view from room fabulous, large and spacious

Front desk at checkin - not a single smile Stayed two nights, Housekeeping did not clean the room after day 1 even after we called housekeeping and informed to clean a bit late. when we spoke to manager late in evening after we returned to hotel, we were told that we had to inform at reception to clean the room and denied having received our call to housekeeping to clean room. They finally agreed to give spare towels and replenish coffee etc. but did not clean anything. we slept on dirty linen only. Even water bottles kept in room was not complimentary.

Many places within

No room maid service

Walking distance from the fall, view great, resturants

Should have late checkout, water bottles at rooms should be free, room service cleaning should be daily

我要求安静的房间，但是check in的时候给我了一个非常嘈杂的房间，窗外就是风机。后来再我要求下，给我换了一个安静的高层房间。最后结果是满意的，但是过程让人遗憾。

我开车过来，导航引导的是赌场的北侧出口，根本无法就近停车。绕了两圈也是如此，后来几经周折，问了酒店的员工，才知到酒店的入口是南边。希望酒店能修正在导航软件中的位置。

Definitely not a place I would recommend to anyone

Prices are extremely pricy everywhere in the hotel People not courteous Not a lot of amenities for the price paid

We absolutely loved this resort, and will definitely stay here again. Our room was perfect, with a gorgeous view. The casino downstairs gives a free buffet just for signing up to play, and that buffet was so, so good. We ate a delicious breakfast every morning at Three Sisters, and it was more than we could eat. ( That strawberry French toast!) Everyone was so friendly and helpful, just a great experience.

Perfect location, walkable distance to Niagara Falls, it’s also very obvious from every angle you will not miss it. Parking lot is big and convenient. Room is clean and comfortable, elevators are always fast. Over all a really good experience.

The room was a bit outdated, but still clean and comfortable, so it didn’t really impact my overall experience.